AR Collections Analyst

Horizontal Talent; San Francisco (CA); On-site; USD 30,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Job summary

Horizontal Talent is seeking an AR Collections Analyst in San Francisco to manage daily collections for a portfolio of over 200 accounts, resolve billing issues, and maintain accurate customer records. This role rewards detail-oriented problem-solvers who can collaborate across teams and contribute to cash flow and customer relationships.

You will leverage strong Excel and Google Workspace skills, engage with customers, and work independently in a fast-paced environment.

Qualifications

• 3+ years of collections experience or equivalent in accounts receivable.
• Strong Excel skills and proficiency with Google Workspace.
• Excellent written and verbal communication abilities.
• Strong analytical and problem-solving skills with high accuracy.
• Ability to stay organized, prioritize tasks, and meet deadlines in a fast-paced setting.

Responsibilities

• Manage daily collections for a portfolio of 200+ accounts.
• Research payment status and follow up on outstanding items with customers.
• Investigate and resolve billing disputes and variances promptly.
• Maintain accurate customer records including reconciliations and write-offs.
• Collaborate with internal teams to address billing questions and improve receivable resolution.
• Identify process improvements and contribute practical solutions.
• Support additional projects in a dynamic, deadline-driven environment.

Skills

Collections experience

Excel

Google Workspace

Communication skills

Analytical skills

Organizational skills

Stakeholder management

Independent work

Education

Associate degree in Accounting

Tools

Oracle Fusion

Salesforce

CRM tools

Job description

Join a fast-paced accounting team as an AR Collections Analyst focused on managing receivables, resolving billing issues, and keeping customer accounts accurate. This role is a great fit for a detail-oriented professional who enjoys problem-solving, collaboration, and making a direct impact on cash flow and customer relationships.

Responsibilities

• Manage daily collections efforts for a portfolio of more than 200 accounts.
• Communicate with customers and payment portals to research payment status and follow up on outstanding items.
• Investigate and resolve billing disputes, short payments, and overpayments in a timely manner.
• Maintain accurate customer records by supporting reconciliations, payment application, adjustments, credit memos, write-offs, and account updates.
• Partner with internal teams to address billing questions and improve resolution of receivable issues.
• Contribute to process improvement initiatives by identifying opportunities and sharing practical solutions.
• Support additional projects as needed in a dynamic, deadline-driven environment.

Skills

• 3+ years of collections experience, ideally with small to medium-sized customer accounts.
• Strong Excel skills and experience using Google Workspace tools such as Sheets, Docs, and Gmail.
• Excellent written and verbal communication skills with the ability to communicate clearly and professionally.
• Strong analytical and problem-solving abilities with a high level of accuracy.
• Ability to stay organized, prioritize multiple tasks, and meet deadlines in a fast-paced setting.
• Self-starter mindset with the ability to work independently and follow through with minimal direction.
• Strong customer relationship skills and the ability to work effectively with both internal and external stakeholders.

Preferred Skills

• Experience with Oracle Fusion.
• Familiarity with Salesforce and other related business tools.
• Associate degree in Accounting or a related field.
• Experience working in a high-volume, fast-moving environment where priorities can shift quickly.
• Comfort adapting to changing needs and supporting work outside standard hours when necessary to meet deadlines.

Horizontal is committed to fostering an inclusive workplace where diverse perspectives are valued, respected, and supported. We welcome applicants from all backgrounds and are dedicated to creating equitable opportunities throughout the hiring process and beyond.

For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. The pay range for this role is $21.94 - $39.81 per hour based on qualifications and experience.