Accounts Receivable Collections Specialist

Hireframe; United States; Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Permanent remote work flexibility

Paid Time Off

Health Maintenance Organization (HMO) coverage

Annual performance bonuses

Dedicated coaches for support

Opportunities for professional growth

Job summary

A tech staffing solutions provider is seeking an AR Collections Specialist to manage billing and customer collections in a remote-first environment. The ideal candidate will have over 2 years of experience in invoicing or collections and possess strong communication skills. Responsibilities include sending invoices, monitoring accounts, and ensuring timely collections. This role offers flexible remote work and a range of benefits for professional growth.

Qualifications

• 2+ years of experience in invoicing, accounts receivable, or collections.
• Strong accuracy in financial record-keeping.
• Familiarity with SaaS billing cycles and subscription models.

Responsibilities

• Generate and send invoices on a recurring basis.
• Monitor accounts receivable and track outstanding balances.
• Send timely payment reminders and follow up with customers.

Skills

Attention to detail

Excellent written communication

Ability to manage multiple accounts

Self-starter

Tools

QuickBooks

NetSuite

Google Workspace

Microsoft Office

Job description

We are seeking a detail‑oriented AR Collections Specialist to manage our billing and customer collections process. This person will ensure invoices are sent accurately and on time, follow up with customers to secure payments, and maintain a smooth end-to-end collections cycle. The ideal candidate is organized, communicative, and comfortable interacting with customers via email in a professional but firm manner.

Responsibilities

• Generate and send invoices directly from the accounting system on a recurring basis
• Monitor accounts receivable and track outstanding balances
• Send timely payment reminders and follow up with customers via email to ensure collection of overdue invoices
• Maintain accurate records of all invoices, payments, and customer interactions
• Collaborate with the finance team to reconcile accounts and resolve billing discrepancies
• Provide weekly reports on invoicing and collections status
• Support process improvements to reduce overdue balances and streamline collections

Qualifications

• 2+ years of experience in invoicing, accounts receivable, or collections (preferably in a SaaS or service-based company)
• Strong attention to detail and accuracy in financial record‑keeping
• Excellent written communication skills for professional customer correspondence
• Experience using accounting/invoicing systems (QuickBooks, NetSuite, or similar)
• Proficiency in Google Workspace or Microsoft Office (especially Sheets/Excel)
• Ability to manage multiple accounts and prioritize tasks effectively
• Self‑starter who can work independently and meet deadlines

Preferred Qualifications

• Experience handling international customers and payments
• Familiarity with SaaS billing cycles and subscription models
• Background in customer service or client‑facing finance support

Benefits

• Permanent remote work flexibility
• Paid Time Off
• Health Maintenance Organization (HMO) coverage
• Annual performance bonuses
• Dedicated coaches offer an extra channel of support and skill‑building
• Opportunities for professional growth