AR Collections Specialist

Vaco Recruiter Services; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Vaco Recruiter Services is seeking an Accounts Receivable Collector in New York to manage a high-volume portfolio of commercial accounts, contacting customers by phone and email to collect outstanding balances. You will meet targets, resolve disputes, and maintain precise ERP notes while collaborating with Sales and Customer Service to secure payments.

The ideal candidate has 3+ years in B2B AR, excels in negotiation, is highly organized, and proficient with ERP systems and Excel.

Qualifications

• 3+ years of B2B accounts receivable and commercial collections experience.
• Proven ability to manage a high-volume portfolio in a fast-paced environment.
• Consistent track record of meeting or exceeding collection goals.
• Strong negotiation, problem-solving, and conflict-resolution skills.
• Excellent verbal and written communication abilities.
• Ability to maintain professional customer relationships while confidently securing payment commitments.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Experience working with ERP systems and Microsoft Excel.
• Ability to work independently and collaborate effectively with cross-functional teams.

Responsibilities

• Manage a high-volume portfolio of commercial customer accounts.
• Contact customers via phone and email to collect outstanding balances.
• Meet or exceed weekly and monthly collection targets.
• Resolve payment delays, disputes, short payments, and unapplied cash issues.
• Maintain accurate collection notes and account records within the ERP system.
• Collaborate with Sales, Customer Service, and other internal departments to resolve payment concerns.
• Apply credit and collection policies while exercising sound judgment.
• Prioritize accounts based on aging, risk, and collection opportunities.
• Recommend payment plans, credit holds, escalations, or other collection strategies as needed.
• Adapt to evolving priorities, processes, and systems.
• Contribute to team success through collaboration and knowledge sharing.

Skills

Negotiation

Communication

Time management

Organization

Prioritization

Cross-functional collaboration

Tools

ERP systems

Microsoft Excel

Job description

Accounts Receivable Collector

Position Summary

We are seeking a motivated and results-driven Accounts Receivable Collector to join our finance team. In this role, you will manage a high-volume portfolio of commercial accounts, build positive customer relationships, and drive successful collection efforts. The ideal candidate is proactive, organized, and comfortable working in a fast-paced environment while balancing customer service with effective collections practices.

Key Responsibilities

• Manage a high-volume portfolio of commercial customer accounts.
• Contact customers via phone and email to collect outstanding balances.
• Meet or exceed weekly and monthly collection targets.
• Resolve payment delays, disputes, short payments, and unapplied cash issues.
• Maintain accurate collection notes and account records within the ERP system.
• Collaborate with Sales, Customer Service, and other internal departments to resolve payment concerns.
• Apply credit and collection policies while exercising sound judgment.
• Prioritize accounts based on aging, risk, and collection opportunities.
• Recommend payment plans, credit holds, escalations, or other collection strategies as needed.
• Adapt to evolving priorities, processes, and systems.
• Contribute to team success through collaboration and knowledge sharing.

Qualifications

Required:

• 3+ years of business-to-business (B2B) accounts receivable and commercial collections experience.
• Proven ability to manage a high-volume portfolio in a fast-paced environment.
• Consistent track record of meeting or exceeding collection goals.
• Strong negotiation, problem-solving, and conflict-resolution skills.
• Excellent verbal and written communication abilities.
• Ability to maintain professional customer relationships while confidently securing payment commitments.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Experience working with ERP systems and Microsoft Excel.
• Ability to work independently and collaborate effectively with cross-functional teams.

By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.