Collections Specialist

Beacon Hill; Limerick (Montgomery County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Job summary

Beacon Hill is seeking an Accounts Receivable / Collections Specialist to manage the full AR cycle, apply payments, resolve disputes, and maintain positive customer relationships. The role reports to the Accounting Manager, AR Manager, or Controller and requires strong Excel and ERP experience, with a focus on reducing DSO and ensuring accurate sub-ledger records.

Ideal candidates have 2+ years AR/collections experience, knowledge of GAAP, and excellent negotiation, communication, and

Qualifications

• 2+ years of accounts receivable and/or collections experience.
• Working knowledge of GAAP and AR/collections processes
• Proficiency in Microsoft Excel (pivot tables, VLOOKUP) and MS Office Suite
• Experience with ERP/accounting systems (e.g., SAP, Oracle, NetSuite, QuickBooks, Sage)
• Strong negotiation, communication, and problem-solving skills
• Professional, customer-focused approach balancing collections urgency and relationships
• Detail-oriented, organized, and able to manage multiple priorities under deadlines

Responsibilities

• Monitor accounts receivable aging and proactively contact customers to collect outstanding balances.
• Post and apply incoming payments to customer accounts accurately and timely.
• Generate, review, and distribute customer invoices, credit memos, and monthly statements.
• Research and resolve payment discrepancies, short pays, chargebacks, deductions, and disputes.
• Negotiate payment plans and escalate seriously delinquent accounts as needed.
• Reconcile customer accounts and maintain accurate AR sub-ledger records.
• Prepare AR aging, DSO, and collections status reports with recommended actions.

Skills

AR collections experience

GAAP knowledge

Excel (Pivot, VLOOKUP)

Customer negotiation

Education

Associate's or Bachelor's degree in Accounting/Finance

Tools

SAP

Oracle ERP

NetSuite

QuickBooks

Sage

Job description

Accounts Receivable / Collections Specialist

Job Overview

The AR/Collections Specialist manages the full accounts receivable cycle with a strong emphasis on collections, ensuring timely payment of outstanding invoices while maintaining positive customer relationships. This role applies payments, resolves disputes, and monitors account aging to support healthy cash flow. Reports to the Accounting Manager, AR Manager, or Controller.

Key Responsibilities

• Monitor accounts receivable aging and proactively contact customers via phone, email, and mail to collect outstanding balances
• Post and apply incoming payments (checks, ACH, wire, credit card) to customer accounts accurately and timely
• Generate, review, and distribute customer invoices, credit memos, and monthly statements
• Research and resolve payment discrepancies, short pays, chargebacks, deductions, and disputes
• Negotiate payment plans and elevate seriously delinquent accounts as needed
• Reconcile customer accounts and maintain accurate AR sub-ledger records
• Prepare weekly/monthly AR aging, DSO, and collections status reports with recommended actions
• Partner with sales, customer service, and internal teams to resolve billing and account issues
• Assist with credit reviews, new customer setup, and credit limit monitoring
• Support month-end close activities, including AR journal entries and reconciliations
• Maintain organized, audit-ready records of all collection efforts and customer communications

Qualifications

• Associate's or Bachelor's degree in Accounting, Finance, or related field preferred
• 2+ years of accounts receivable and/or collections experience
• Working knowledge of GAAP and AR/collections processes
• Proficiency in Microsoft Excel (pivot tables, VLOOKUPs) and MS Office Suite
• Experience with ERP/accounting systems (e.g., SAP, Oracle, NetSuite, QuickBooks, Sage)
• Strong negotiation, communication, and problem-solving skills
• Professional, customer-focused approach with the ability to balance collections urgency and relationships
• Detail-oriented, organized, and able to manage multiple priorities under deadlines

Key Competencies

• Attention to Detail - Accuracy and thoroughness in all AR/collections transactions
• Communication - Clear, professional interaction with internal teams and customers
• Persistence - Diligent follow-up on outstanding and delinquent accounts
• Results Orientation - Accountable for reducing DSO and improving cash flow
• Customer Orientation - Balances collection efforts with strong customer relationships

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information:

• Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future