AR/Billing Specialist

Ledgent; Irvine (CA); Hybrid; USD 57,000 - 75,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Ledgent is seeking an AR/Billing Specialist in Orange County, CA (Hybrid) to support billing, accounts receivable, collections, and customer account management in a fast-paced professional services environment.

You will process high-volume billing, resolve discrepancies, negotiate payment arrangements, and collaborate with internal teams to keep accounts current. 3-5 years experience required; strong Excel and ERP familiarity are preferred.

Qualifications

• 3-5 years of AR, Billing, and Collections experience, preferably in a professional services environment.
• Experience in a high-volume transaction setting.
• Strong written and verbal communication skills.
• Ability to navigate difficult customer conversations professionally.
• Excellent problem-solving, dispute resolution, and organizational abilities.
• High attention to detail.
• Proficiency in Microsoft Excel and Microsoft Office.
• ERP system experience preferred.

Responsibilities

• Process high-volume billing accurately and efficiently.
• Manage accounts receivable and collections for assigned accounts.
• Research and resolve billing discrepancies and payment issues.
• Contact customers regarding outstanding balances and payment status.
• Negotiate payment arrangements and resolve delinquent accounts.
• Respond to client inquiries regarding billing and account concerns.
• Maintain accurate account records and documentation.
• Collaborate with internal teams to resolve issues promptly.
• Deliver exceptional customer service and account support.

Skills

Accounts Receivable

Billing

Collections

Communication

Problem Solving

Attention to detail

Organizational skills

Tools

Microsoft Excel

ERP systems

Microsoft Office

Job description

AR/Billing Specialist

Location: Orange County, CA (Hybrid)

Compensation: $57,000 to $75,000/year DOE

About the Role

A growing professional services organization is seeking an AR/Billing Specialist to support billing, accounts receivable, collections, payment follow-up, account reconciliations, and customer account management. This position is ideal for someone who thrives in a fast-paced, client-focused environment and has experience handling high-volume billing and collections.

Responsibilities

• Process high-volume billing accurately and efficiently.
• Manage accounts receivable and collections for assigned accounts.
• Research and resolve billing discrepancies and payment issues.
• Contact customers regarding outstanding balances and payment status.
• Negotiate payment arrangements and resolve delinquent accounts.
• Respond to client inquiries regarding billing and account concerns.
• Maintain accurate account records and documentation.
• Collaborate with internal teams to resolve issues promptly.
• Deliver exceptional customer service and account support.

Qualifications

• 3-5 years of Accounts Receivable, Billing, and Collections experience, preferably within a professional services environment.
• Experience in a high-volume transaction setting.
• Strong written and verbal communication skills.
• Ability to navigate difficult customer conversations professionally.
• Excellent problem-solving, dispute resolution, and organizational abilities.
• High attention to detail.
• Proficiency in Microsoft Excel and Microsoft Office.
• ERP system experience preferred.

Benefits

• Full benefits package.

Ideal Background

Candidates with experience in professional services, legal services, healthcare billing, B2B collections, accounts receivable, or customer accounting environments are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.