Collections / AR Processor

Ledgent; San Ramon (CA); On-site; USD 37,195 - 41,328; Full time

Job summary

Ledgent is seeking a Collections & Accounts Receivable Specialist in San Ramon, CA. This role involves maintaining financial records, processing payments, and providing customer account support in a fast-paced environment.

Ideal candidates will have a minimum of 2 years experience in accounts receivable or collections. Skills in Microsoft Office and familiarity with ERP systems, preferably NetSuite, are essential. The position is on-site and offers a pay rate of $27-$30 per hour.

Qualifications

• Minimum of 2 years of experience in accounts receivable, billing, or collections.
• Previous experience in a customer-facing or service-oriented role preferred.
• Experience working with an ERP system required.

Responsibilities

• Coordinate with multiple locations to track and apply incoming payments.
• Ensure accurate and timely posting of transactions to customer accounts.
• Serve as a point of contact for customers with billing questions.

Skills

Strong written and verbal communication skills

Customer-first approach

Organization and detail-oriented

Microsoft Office proficiency

Bilingual Spanish

Tools

ERP system experience

NetSuite familiarity

Job description

Collections & Accounts Receivable Specialist

Position Type: Temp-to-Hire

Location: San Ramon, CA (100% onsite)

Pay Rate: $27-$30/hour

Position Overview

We are seeking a detail-oriented and customer-focused professional to support accounts receivable and collections efforts within a fast-paced environment for a well known client in San Ramon. This role will play a key part in maintaining accurate financial records, supporting customer account setup, and ensuring timely payment processing while providing excellent service to clients.

Key Responsibilities

Accounts Receivable & Cash Applications

• Coordinate with multiple locations to track and apply incoming payments, including checks and cash deposits
• Ensure accurate and timely posting of transactions to customer accounts
• Assist in maintaining clean and up-to-date AR records

Customer Account Support

• Review and process new customer account requests
• Help establish and maintain customer profiles within internal systems

Customer Interaction & Collections

• Serve as a point of contact for customers with billing questions or payment inquiries
• Accept and process payments over the phone as needed
• Partner with leadership to follow up on outstanding balances and support collection efforts

Qualifications & Skills

• Strong written and verbal communication skills with a professional, customer-first approach
• Ability to manage multiple priorities while staying highly organized and detail-oriented
• Comfortable working in Microsoft Office (Excel, Outlook, etc.) or similar tools
• Bilingual Spanish (spoken and written) is a plus

Experience Requirements

• Minimum of 2 years of experience in accounts receivable, billing, or collections
• Previous experience in a customer-facing or service-oriented role preferred
• Experience working with an ERP system required; familiarity with NetSuite is advantageous

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.