AR Associate

NPAworldwide; Jacksonville (FL); On-site; USD 50,000 - 52,000; Full time

Job summary

NPAworldwide is seeking an Accounts Receivable Associate in Jacksonville, FL to handle cash applications, reconciliations, collections, and AR inquiries. This role supports healthy cash flow by ensuring accurate posting and timely resolution of discrepancies.

Responsibilities include processing payments via EFT, checks, cards and wires, maintaining records, and collaborating with internal teams on billing issues. Strong Excel skills and manufacturing experience are preferred.

Qualifications

• Associates degree in accounting/finance preferred.
• Up to five years of AR experience with cash applications, reconciliations, and aging processes.
• Manufacturing experience preferred.
• Excellent verbal and written communication skills.
• Proficiency in Excel, including PivotTables, VLOOKUP/XLOOKUP.

Responsibilities

• Process cash applications EFT, Lockbox, Credit Cards, Checks and Wires with accurate records.
• Record and reconcile credit card payments; generate payment links for timely payment.
• Primary responder for incoming calls related to accounts receivable.
• Research and resolve payment discrepancies, unapplied cash, deductions, and account issues.
• Research and compile documentation for shortages and chargebacks submissions or disputes.
• Manage collections by reviewing aging reports and following up on balances.
• Collaborate with internal teams to address billing issues.
• Prepare adjustments, reconciliations, statements, reports, and supporting docs.
• Assist with month-end/year-end close and other AR tasks.
• Scan AR documents into Meta Viewer.
• Support additional AR tasks as needed.

Skills

Excel

Cash applications

Collections

Reconciliations

Communication

Time management

Analytical skills

Education

Associates degree in Accounting/Finance

Tools

Meta Viewer

Job description

Job Description

Job Description

Accounts Receivable Associate is responsible for processing incoming payments, handling accounts receivable activities, including cash application, customer account reconciliation, collections, dispute resolution, and aging management. Ensures accurate and timely application of customer payments while proactively reducing outstanding receivables and supporting healthy cash flow.

Essential Job Functions & Responsibilities

• Process cash applications EFT, Lockbox, Credit Cards, Checks and Wires while maintaining accurate account records.
• Record and reconcile credit card payments and maintain accurate payment reporting. Generate and send credit card payment links via email to customers to facilitate timely payment.
• Act as the primary responder for incoming calls related to accounts receivable.
• Research and resolve customer payment discrepancies, unapplied cash, deductions, and account issues.
• Research and compile documentation support for shortages and chargebacks for submission or dispute.
• Manage collections by reviewing aging reports and following up on outstanding balances.
• Collaborate with internal teams to address customer account and billing issues.
• Prepare account adjustments, reconciliations, statements, reports, and supporting documentation.
• Assist with month-end/year-end close and other accounts receivable processes.
• Scan AR documents into Meta Viewer.
• Support additional AR tasks and administrative duties as needed.

Qualifications

• Associates degree with emphasis in Accounting or Finance preferred.
• Up to five (5) years of relevant experience within an accounts receivable environment and a strong understanding of cash applications, collections, reconciliations, and aging processes.
• Strong preference for candidates who have experience in a manufacturing company
• Must have excellent verbal and written communication skills, with a demonstrated ability to professionally influence positive resolutions and outcomes.
• Proficiency in Microsoft Excel, including PivotTables, VLOOKUP/XLOOKUP, and data analysis.
• Strong organizational and time-management skills, with the ability to effectively manage multiple accounts, priorities, and deadlines.
• Exceptional attention to detail, coupled with strong analytical and problem-solving skills.
• Ability to work independently while collaborating effectively with cross-functional teams.

Why Is This a Great Opportunity

One of Jacksonville's most attractive employers for over two decades is growing their AR team by adding this position to their roster of talented professionals. Our brand has immediate name recognition and so will you as this role is often the primary contact with customers.

Salary Type: Annual Salary
Salary Min: $ 50000
Salary Max: $ 52000
Currency Type: USD