Appraisal Specialist: Fast-Paced Customer Advocate

CarMax Business Services; Sterling (VA); On-site; USD 35,000 - 45,000; Full time

Job summary

CarMax Business Services in Sterling, Virginia is looking for a customer-focused individual to assist in the appraisal process. This role requires delivering exceptional service, building rapport quickly, and multitasking in a fast-paced environment. Candidates should possess strong communication skills and the ability to handle pressure while engaging with customers. Flexible work hours may include nights and weekends. Join CarMax to help provide smart choices for our customers.

Qualifications

• Ability to deliver exceptional customer service.
• Read, interpret and transcribe data to maintain accurate records.
• Speak and listen effectively with customers.

Responsibilities

• Provide exceptional service throughout the customer experience.
• Establish rapport quickly with all types of customers.
• Facilitate steps of the appraisal process.

Skills

Exceptional customer service

Effective communication

Multi-tasking

Teamwork

Ability to cope with pressure

Job description

CarMax Business Services in Sterling, Virginia is looking for a customer-focused individual to assist in the appraisal process. This role requires delivering exceptional service, building rapport quickly, and multitasking in a fast-paced environment. Candidates should possess strong communication skills and the ability to handle pressure while engaging with customers. Flexible work hours may include nights and weekends. Join CarMax to help provide smart choices for our customers.