Appraisal & Customer Experience Specialist

Sack & Menendez Inc; Tampa (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

A reputable auto retailer is seeking a dedicated customer service representative to enhance the appraisal process. You will provide exceptional support to customers during their selling journey, ensuring they receive accurate assessments while maintaining a pleasant experience. Key skills include effective communication, multi-tasking abilities, and a knack for establishing rapport quickly. This role operates in an active sales environment, requiring energy and flexibility, contributing to a supportive team atmosphere.

Qualifications

• Must efficiently handle a busy sales floor with varying customer interactions.
• Requires ability to maintain accurate records and data transcription.
• Participate in training and adapt to feedback for personal development.

Responsibilities

• Providing exceptional customer service during appraisals.
• Communicating effectively to understand customer motivations.
• Maintaining knowledge of products to assist customers appropriately.
• Collecting data for accurate information input into appraisal offers.
• Participating in training and team collaboration.

Skills

Exceptional customer service

Effective communication

Teamwork

Ability to cope with pressure

Multi-tasking

Job description

A reputable auto retailer is seeking a dedicated customer service representative to enhance the appraisal process. You will provide exceptional support to customers during their selling journey, ensuring they receive accurate assessments while maintaining a pleasant experience. Key skills include effective communication, multi-tasking abilities, and a knack for establishing rapport quickly. This role operates in an active sales environment, requiring energy and flexibility, contributing to a supportive team atmosphere.