Customer Experience & Office Transactions Specialist

CarMax; Pineville (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading automotive retailer located in Pineville, North Carolina is seeking a Customer Service Associate to provide exceptional customer service within a fast-paced environment. The role involves managing the sales, auction, and appraisal processes while ensuring accurate paperwork and maintaining cash management. Ideal candidates should demonstrate strong organizational skills, effective communication, and the ability to multitask in a dynamic workplace. This position offers opportunities for training and career growth within the company.

Qualifications

• Ability to prioritize and multi-task in a deadline-oriented environment.
• Speak and listen effectively in dealing with customers in person and over the phone.
• Intermediate PC skills required.

Responsibilities

• Provide exceptional customer service during sales and appraisal processes.
• Process paperwork for retail and wholesale automobile sales.
• Manage cash handling tasks and maintain security.

Skills

Customer service

Organizational skills

Multi-tasking

Communication

Basic PC skills

Tools

Microsoft Excel

Job description

A leading automotive retailer located in Pineville, North Carolina is seeking a Customer Service Associate to provide exceptional customer service within a fast-paced environment. The role involves managing the sales, auction, and appraisal processes while ensuring accurate paperwork and maintaining cash management. Ideal candidates should demonstrate strong organizational skills, effective communication, and the ability to multitask in a dynamic workplace. This position offers opportunities for training and career growth within the company.