Customer Experience & Auto Sales Paperwork Specialist

CarMax; Tampa (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

A major automotive retailer in Tampa seeks a Customer Service Associate. This role involves providing exceptional service during the sales, auction, and appraisal processes. Responsibilities include managing paperwork for automobile sales, mentoring new associates, and maintaining accurate records. Ideal candidates will possess strong organizational skills, effective communication abilities, and the capability to handle multiple tasks in a busy environment. Flexibility in work schedule is required, including nights and weekends.

Qualifications

• Ability to read, interpret, and transcribe data accurately.
• Strong communication skills for dealing with customers.
• Ability to prioritize and multi-task effectively.

Responsibilities

• Provide exceptional customer service in a fast-paced environment.
• Process paperwork associated with automobile sales.
• Mentor new Business Office Associates and train staff on processes.

Skills

Customer service

Clerical skills

Intermediate PC skills

Organizational skills

Tools

Microsoft Excel

Job description

A major automotive retailer in Tampa seeks a Customer Service Associate. This role involves providing exceptional service during the sales, auction, and appraisal processes. Responsibilities include managing paperwork for automobile sales, mentoring new associates, and maintaining accurate records. Ideal candidates will possess strong organizational skills, effective communication abilities, and the capability to handle multiple tasks in a busy environment. Flexibility in work schedule is required, including nights and weekends.