Customer Experience Advisor

CarMax; Dothan (AL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Career growth opportunities

Training programs

Diversity commitment

Job summary

A leading automotive retailer in Dothan, Alabama is seeking a Customer Specialist to provide exceptional customer service and facilitate vehicle appraisals. The ideal candidate will demonstrate strong communication skills and the ability to build rapport with customers, ensuring a smooth car buying and selling experience. Responsibilities include assessing vehicle conditions, handling paperwork, and maintaining strong relationships with customers and team members. This role offers a dynamic environment with opportunities for growth within the company.

Qualifications

• Demonstrate strong communication skills.
• Ability to build and maintain strong relationships.
• Perform multiple duties in a fast-paced environment.

Responsibilities

• Provide exceptional customer service during the buying/selling process.
• Conduct vehicle condition assessments.
• Perform various administrative duties.

Skills

Exceptional communication skills

Relationship building

Attention to detail

Teamwork

Customer-centric decision making

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

A leading automotive retailer in Dothan, Alabama is seeking a Customer Specialist to provide exceptional customer service and facilitate vehicle appraisals. The ideal candidate will demonstrate strong communication skills and the ability to build rapport with customers, ensuring a smooth car buying and selling experience. Responsibilities include assessing vehicle conditions, handling paperwork, and maintaining strong relationships with customers and team members. This role offers a dynamic environment with opportunities for growth within the company.