Appointment Coordinator - Cardiology

Marshfield Clinic Health System; Marshfield (WI); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking healthcare provider as an Appointment Coordinator in Cardiology. This role is pivotal in ensuring patients receive timely and compassionate care. You will be the first point of contact, guiding patients through their scheduling needs while upholding high customer service standards. This position offers a unique opportunity to work in a collaborative environment, where your contributions directly impact patient experiences. If you are passionate about healthcare and enjoy helping others, this role is perfect for you.

Qualifications

• No minimum education required, but completion of relevant courses is preferred.
• Excellent communication skills and proficiency in keyboard, computer, and telephone.

Responsibilities

• Serve as the initial contact for patients and customers, assisting with scheduling.
• Assess patient needs to determine appropriate scheduling with healthcare providers.

Skills

Excellent written communication skills

Excellent verbal communication skills

Keyboard proficiency

Computer proficiency

Telephone proficiency

Education

Completion of a Medical Terminology course

Graduate of a vocational technical Health Unit Coordinator Program

Graduate of Medical Office Specialist

Graduate of Medical Secretary program

Job description

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Appointment Coordinator - Cardiology

Apply locations Marshfield, WI time type Full time posted on Posted 2 Days Ago job requisition id R-0044581

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Job Title:

Appointment Coordinator - Cardiology

Cost Center:

301351038 Mfld-Cardiology

Scheduled Weekly Hours:

40

Employee Type:

Regular

Work Shift:

Mon-Fri; 8:00 am - 5:00 pm (United States of America)

Job Description:

JOB SUMMARY

The Appointment Coordinator serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health System customer service standards. The Appointment Coordinator assesses needs of the patients or customers to determine appropriate scheduling with health care providers within a time and sequence acceptable to the patient and customer’s needs and Clinic policy.

JOB QUALIFICATIONS

EDUCATION

For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation.

Minimum Required: None

Preferred/Optional: Completion of a Medical Terminology course. Graduate of a vocational technical Health Unit Coordinator Program, Medical Office Specialist, Medical Secretary.

EXPERIENCE

Minimum Required: Excellent written and verbal communication skills. Keyboard, computer, and telephone proficiency.

Preferred/Optional: Six months’ previous experience in a healthcare facility to include direct patient contact or previous customer service experience.

CERTIFICATIONS/LICENSES

The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position.

Minimum Required: None

Preferred/Optional: None

Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.

Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System’s Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program .

Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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