Appointment Coordinator - Med-Peds/Family Medicine

Marshfield Clinic Health System; Marshfield (WI); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading healthcare provider as an Appointment Coordinator in Marshfield, WI. In this role, you'll be the first point of contact for patients, ensuring their scheduling needs are met with exceptional customer service. Ideal candidates will have strong communication skills and preferably some experience in a healthcare setting. This full-time position offers a chance to be part of a dedicated team committed to compassionate care.

Qualifications

• Excellent written and verbal communication skills required.
• Six months’ experience in a healthcare facility preferred.

Responsibilities

• Initial contact for patients and customers, assisting with scheduling.
• Assess needs to determine appropriate scheduling with healthcare providers.

Skills

Communication

Keyboard Proficiency

Computer Proficiency

Telephone Proficiency

Education

Completion of a Medical Terminology course

Graduate of a vocational technical Health Unit Coordinator program

Graduate of a Medical Office Specialist program

Graduate of a Medical Secretary program

Job description

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Appointment Coordinator - Med-Peds/Family Medicine page is loaded

Appointment Coordinator - Med-Peds/Family Medicine

Apply locations Marshfield, WI time type Full time posted on Posted 2 Days Ago job requisition id R-0043753

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Job Title:

Appointment Coordinator - Med-Peds/Family Medicine

Cost Center:

301351172 Mfld-Med-Peds

Scheduled Weekly Hours:

40

Employee Type:

Regular

Work Shift:

Mon-Fri; day shifts (United States of America)

Job Description:

JOB SUMMARY

The Appointment Coordinator serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health System customer service standards.The Appointment Coordinator assesses needs of the patients or customers to determine appropriate scheduling with health care providers within a time and sequence acceptable to the patient and customer’s needs and Clinic policy.

JOB QUALIFICATIONS

EDUCATION

For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation.

Minimum Required: None

Preferred/Optional: Completion of a Medical Terminology course. Graduate of a vocational technical Health Unit Coordinator, Medical Office Specialist, or Medical Secretary program.

EXPERIENCE

Minimum Required: Excellent written and verbal communication skills. Keyboard, computer, and telephone proficiency.

Preferred/Optional: Six months’ previous experience in a healthcare facility to include direct patient contact or previous customer service experience.

CERTIFICATIONS/LICENSES

The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position.

Minimum Required: None

Preferred/Optional: None

Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.

Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System’s Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program .

Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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Marshfield Clinic Health System merges with Sanford Health

Sanford Health, the largest rural health system in the U.S. and Marshfield Clinic have completed their merger, marking the beginning of a new chapter for the future of rural health care. Click here to view Sanford Health current Openings.

About Us

When given the tools needed to excel, great things happen: connection with colleagues, recognition in the community, better care for our patients. All this is available with affordable living rich in leisure. Welcome to Marshfield Clinic Health System. Where career meets community.

Benefit Eligibility Detail

Positions listed as 30 hours per week or greater are offered the level 1 benefit package.

Positions listed as 20 – 29 hours per week are offered the level 2 benefit package.

Positions listed as less than 19 hours per week are non-benefited.

Benefits for temporary positions vary. Details will be discussed in the interview process.

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