Applications Support Lead: Real-Time Ops & Impact

Citi; Tampa (FL); On-site; USD 87,280 - 130,920; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, accident, and disability insurance

Paid time off

Job summary

Citi in Tampa, Florida is looking for an Applications Support Manager to lead a team that manages applications support. You will oversee technical issue resolution, participate in application releases, and ensure effective communication across teams.

The ideal candidate has 5-8 years of experience in an apps support role with a strong focus on communication, leadership, and prioritization skills. Competitive benefits and a salary range between $87,280 and $130,920 are offered.

Qualifications

• 5-8 years experience in an Apps Support role with people management.
• Ability to communicate effectively with stakeholders.
• Strong prioritization and interpersonal skills.

Responsibilities

• Manage an apps support team and oversee technical issue resolution.
• Participate in application releases and perform post-release checks.
• Provide technical oversight and maintain support documentation.

Skills

Real-time monitoring systems

Clear communication skills

Prioritization skills

Interpersonal skills

Education

Bachelor’s/University degree

Tools

Issue tracking tools

Job description

Citi in Tampa, Florida is looking for an Applications Support Manager to lead a team that manages applications support. You will oversee technical issue resolution, participate in application releases, and ensure effective communication across teams.

The ideal candidate has 5-8 years of experience in an apps support role with a strong focus on communication, leadership, and prioritization skills. Competitive benefits and a salary range between $87,280 and $130,920 are offered.