Applications Manager II - Process & Release Lead

Amh-138f4b0; Nevada; On-site; USD 105,000 - 132,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company matching

Employee stock purchase plan

Tuition reimbursement

9 paid holidays

Paid time off accrual

Job summary

AMH is seeking an Applications Manager II to oversee administration, maintenance, and escalations of assigned applications. You will work in a cross-functional team to implement and maintain solutions, while supporting senior leadership in policy and strategy execution for short-term results.

Responsibilities include maintaining SOPs, coordinating releases, managing vendor relationships, and leading change management efforts with test scripts and rollout plans.

Qualifications

• Minimum 3 years’ experience in Application Management, Systems / Application Analysis, IT Support Management, Business Application Analysis, Technology Business Process Development and/or related.
• Minimum 2 years managerial / leadership experience with direct reports.
• Intermediate knowledge and experience in software development methodologies including UML, Agile, Waterfall.
• Excellent verbal and written communication, planning, analysis, and organization skills.
• Advanced business/application analysis skills.
• Must be able to implement process improvement changes with leadership direction.

Responsibilities

• Maintains and enhances existing standard operating procedures and processes to support sustainable and flexible architecture and environments.
• Creates new process documentation, procedures, and policies in partnership with IT teams and assigned key business stakeholders.
• Coordinates, negotiates, and administers vendor and internal relationships with key stakeholders across business to support projects, initiatives, and requests.
• Supports other IT teams as part of escalations and/or projects.
• Manages release process, testing and communication for assigned application platform.
• Facilitates change management processes, including the development and execution of test scripts, communication plans, implementation plans, and rollback plans.
• Performs administration, maintenance, and updates of assigned application platforms as well as managing defects, enhancements, and escalation of support incidents.

Skills

Verbal and written communication

Planning and organization

Analytical skills

Business/application analysis

Education

Bachelor's degree in Accounting, Business Management, Computer Science, Information Technology or related field

Tools

UML

Agile

Waterfall

Job description

AMH is seeking an Applications Manager II to oversee administration, maintenance, and escalations of assigned applications. You will work in a cross-functional team to implement and maintain solutions, while supporting senior leadership in policy and strategy execution for short-term results.

Responsibilities include maintaining SOPs, coordinating releases, managing vendor relationships, and leading change management efforts with test scripts and rollout plans.