Applications Manager II

AMH; Nevada; On-site; USD 105,000 - 132,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company matching

Employee stock purchase plan

Tuition reimbursement

9 paid holidays

Paid time off accrual

Job summary

AMH is seeking an Applications Manager II to oversee administration, maintenance, and escalations of assigned applications. You will work in a cross-functional team to implement and maintain solutions, while supporting senior leadership in policy and strategy execution for short-term results.

Responsibilities include maintaining SOPs, coordinating releases, managing vendor relationships, and leading change management efforts with test scripts and rollout plans.

Qualifications

• Minimum 3 years’ experience in Application Management, Systems / Application Analysis, IT Support Management, Business Application Analysis, Technology Business Process Development and/or related.
• Minimum 2 years managerial / leadership experience with direct reports.
• Intermediate knowledge and experience in software development methodologies including UML, Agile, Waterfall.
• Excellent verbal and written communication, planning, analysis, and organization skills.
• Advanced business/application analysis skills.
• Must be able to implement process improvement changes with leadership direction.

Responsibilities

• Maintains and enhances existing standard operating procedures and processes to support sustainable and flexible architecture and environments.
• Creates new process documentation, procedures, and policies in partnership with IT teams and assigned key business stakeholders.
• Coordinates, negotiates, and administers vendor and internal relationships with key stakeholders across business to support projects, initiatives, and requests.
• Supports other IT teams as part of escalations and/or projects.
• Manages release process, testing and communication for assigned application platform.
• Facilitates change management processes, including the development and execution of test scripts, communication plans, implementation plans, and rollback plans.
• Performs administration, maintenance, and updates of assigned application platforms as well as managing defects, enhancements, and escalation of support incidents.

Skills

Verbal and written communication

Planning and organization

Analytical skills

Business/application analysis

Education

Bachelor's degree in Accounting, Business Management, Computer Science, Information Technology or related field

Tools

UML

Agile

Waterfall

Job description

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.The Applications Manager II is responsible for administration, maintenance, and complex support escalations of assigned applications. Collects and analyzes information from system users to formulate the scope and objectives of the system. Prepares flow charts, models, and procedures and conducts feasibility studies to design possible system solutions. Estimates the cost of system solutions, prepares project plans to provide input into decisions, and prioritizes projects and allocation of IT resources. Prepares and maintains technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system. Works in a cross-functional team environment and collaborates effectively to implement and maintain solutions. Supports senior leadership in the development of policy and strategy implementation for short-term results. Problems faced may be difficult but typically are not complex. Ensures policies, practices and procedures are understood and followed by direct reports, customers, and stakeholders.Responsibilities:Maintains and enhances existing standard operating procedures and processes to support sustainable and flexible architecture and environments. Creates new process documentation, procedures, and policies in partnership with IT teams and assigned key business stakeholders.Coordinates, negotiates, and administers vendor and internal relationships with key stakeholders across business to support projects, initiatives, and requests. Supports other IT teams as part of escalations and/or projects.Manages release process, testing and communication for assigned application platform. Facilitates change management processes, including the development and execution of test scripts, communication plans, implementation plans, and rollback plans.Performs administration, maintenance, and updates of assigned application platforms as well as managing defects, enhancements, and escalation of support incidents.Requirements:High School Diploma / GED required.Bachelor’s degree in Accounting, Business Management, Computer Science, Information Technology and/or related field preferred.Minimum 3 years’ experience in Application Management, Systems / Application Analysis, IT Support Management, Business Application Analysis, Technology Business Process Development and/or related.Minimum 2 years managerial / leadership experience with direct reports.Intermediate knowledge and experience in software development methodologies including UML, Agile, Waterfall.Excellent verbal and written communication, planning, analysis, and organization skills.Advanced business/application analysis skills.Must be able to implement process improvement changes with leadership direction.CompensationThe anticipated pay range/scale for this position is $105,322.00 to $131,652.00 Annually. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.Additional CompensationThis position is eligible to receive a discretionary annual bonus.Perks and BenefitsEmployees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice.#LI-PH1