Applications Administrator | IAM, Integrations & Automation

Industrial Packaging Supplies, Inc.; Greenville (SC); On-site; USD 85,000 - 110,000; Full time

Job summary

IPS Packaging & Automation seeks an Applications Administrator to ensure reliable, secure operation of business applications. The role administers configurations, access, integrations, updates, licensing, documentation, and user support while partnering with business stakeholders, IT staff, and vendors to align capabilities with operational needs.

The Applications Administrator serves as a technical and functional resource through the application lifecycle, identifying issues, evaluating

Qualifications

• Experience administering, supporting, and maintaining complex business applications in a production environment.
• Strong understanding of application configuration, identity and access management, integrations, testing, change control, incident management, and vendor support processes.
• Strong analytical and troubleshooting skills with ability to identify root causes and document resolutions.
• Experience developing test plans, technical documentation, support procedures, and user guidance.
• Experience identifying and implementing process automation or technology-efficiency improvements.
• Excellent written and verbal communication, able to explain technical concepts to business and technical audiences.

Responsibilities

• Administer, configure, maintain, and support assigned business applications per standards and vendor requirements.
• Monitor availability, performance, integrations, scheduled processes, and system health; document and resolve incidents.
• Coordinate troubleshooting with IT, security, data, and business teams; escalate to vendors when needed.
• Maintain configurations, environments, interfaces, and supporting components.
• Manage software licensing and utilization; support renewal and capacity planning.
• Stay aware of product roadmaps, release schedules, and support lifecycles.

Skills

Application administration

Identity and access management

Incident management

Vendor support processes

Analytical troubleshooting

Documentation & guidelines

Communication skills

Project coordination

Education

Associate or bachelor’s degree in IT or related field

Tools

Integration platforms

APIs

Scripting / low-code development

Reporting tools

Job description

IPS Packaging & Automation seeks an Applications Administrator to ensure reliable, secure operation of business applications. The role administers configurations, access, integrations, updates, licensing, documentation, and user support while partnering with business stakeholders, IT staff, and vendors to align capabilities with operational needs.

The Applications Administrator serves as a technical and functional resource through the application lifecycle, identifying issues, evaluating