Applications Manager II

AMH; Las Vegas (NV); On-site; USD 105,000 - 132,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company matching

Employee stock purchase plan

Tuition reimbursement program

9 paid holidays per year

Paid time off (PTO) accrual

Job summary

AMH is seeking an Applications Manager II in Las Vegas, NV. The role oversees administration, maintenance, and escalations for assigned applications, shaping system scope with user input and guiding project plans and resource allocation.

Responsibilities include maintaining SOPs, managing vendor relationships, leading release and change management, and handling defects and escalations. Requires leadership experience, 3+ years in relevant fields, and strong analytical and communication skills.

Qualifications

• High School Diploma / GED required.
• Bachelor’s degree preferred in Accounting, Business Management, Computer Science, Information Technology and/or related field.
• Minimum 3 years’ experience in Application Management, Systems / Application Analysis, IT Support Management, Business Application Analysis and/or related.
• Minimum 2 years managerial / leadership experience with direct reports.
• Intermediate knowledge and experience in software development methodologies including UML, Agile, Waterfall.
• Excellent verbal and written communication, planning, analysis, and organization skills.
• Advanced business/application analysis skills.
• Must be able to implement process improvement changes with leadership direction.

Responsibilities

• Maintains and enhances existing standard operating procedures and processes to support sustainable and flexible architecture and environments. Creates new process documentation, procedures, and policies in partnership with IT teams and assigned key business stakeholders.
• Coordinates, negotiates, and administers vendor and internal relationships with key stakeholders across business to support projects, initiatives, and requests. Supports other IT teams as part of escalations and/or projects.
• Manages release process, testing and communication for assigned application platform. Facilitates change management processes, including the development and execution of test scripts, communication plans, implementation plans, and rollback plans.
• Performs administration, maintenance, and updates of assigned application platforms as well as managing defects, enhancements, and escalation of support incidents.

Skills

Leadership

Verbal & written communication

Planning & analysis

Organization skills

Process improvement

UML

Agile

Waterfall

Business / Application analysis

Education

Bachelor’s degree preferred

High School Diploma / GED required

Job description

Since 2012, we’ve grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.

The Applications Manager II is responsible for administration, maintenance, and complex support escalations of assigned applications. Collects and analyzes information from system users to formulate the scope and objectives of the system. Prepares flow charts, models, and procedures and conducts feasibility studies to design possible system solutions. Estimates the cost of system solutions, prepares project plans to provide input into decisions, and prioritizes projects and allocation of IT resources. Supports senior leadership in the development of policy and strategy implementation for short-term results. Problems faced may be difficult but typically are not complex. Ensures policies, practices and procedures are understood and followed by direct reports, customers, and stakeholders.

Responsibilities:

• Maintains and enhances existing standard operating procedures and processes to support sustainable and flexible architecture and environments. Creates new process documentation, procedures, and policies in partnership with IT teams and assigned key business stakeholders.
• Coordinates, negotiates, and administers vendor and internal relationships with key stakeholders across business to support projects, initiatives, and requests. Supports other IT teams as part of escalations and/or projects.
• Manages release process, testing and communication for assigned application platform. Facilitates change management processes, including the development and execution of test scripts, communication plans, implementation plans, and rollback plans.
• Performs administration, maintenance, and updates of assigned application platforms as well as managing defects, enhancements, and escalation of support incidents.

Requirements:

• High School Diploma / GED required.
• Bachelor’s degree in Accounting, Business Management, Computer Science, Information Technology and/or related field preferred.
• Minimum 3 years’ experience in Application Management, Systems / Application Analysis, IT Support Management, Business Application Analysis, Technology Business Process Development and/or related.
• Minimum 2 years managerial / leadership experience with direct reports.
• Intermediate knowledge and experience in software development methodologies including UML, Agile, Waterfall.
• Excellent verbal and written communication, planning, analysis, and organization skills.
• Advanced business/application analysis skills.
• Must be able to implement process improvement changes with leadership direction.

Compensation

The anticipated pay range/scale for this position is $105,322.00 to $131,652.00 Annually. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.

Additional Compensation

This position is eligible to receive a discretionary annual bonus.

Perks and Benefits

Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

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