Applications Manager II: Systems & Process Leader

AMH; Las Vegas (NV); On-site; USD 105,000 - 132,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company matching

Employee stock purchase plan

Tuition reimbursement program

9 paid holidays per year

Paid time off (PTO) accrual

Job summary

AMH is seeking an Applications Manager II in Las Vegas, NV. The role oversees administration, maintenance, and escalations for assigned applications, shaping system scope with user input and guiding project plans and resource allocation.

Responsibilities include maintaining SOPs, managing vendor relationships, leading release and change management, and handling defects and escalations. Requires leadership experience, 3+ years in relevant fields, and strong analytical and communication skills.

Qualifications

• High School Diploma / GED required.
• Bachelor’s degree preferred in Accounting, Business Management, Computer Science, Information Technology and/or related field.
• Minimum 3 years’ experience in Application Management, Systems / Application Analysis, IT Support Management, Business Application Analysis and/or related.
• Minimum 2 years managerial / leadership experience with direct reports.
• Intermediate knowledge and experience in software development methodologies including UML, Agile, Waterfall.
• Excellent verbal and written communication, planning, analysis, and organization skills.
• Advanced business/application analysis skills.
• Must be able to implement process improvement changes with leadership direction.

Responsibilities

• Maintains and enhances existing standard operating procedures and processes to support sustainable and flexible architecture and environments. Creates new process documentation, procedures, and policies in partnership with IT teams and assigned key business stakeholders.
• Coordinates, negotiates, and administers vendor and internal relationships with key stakeholders across business to support projects, initiatives, and requests. Supports other IT teams as part of escalations and/or projects.
• Manages release process, testing and communication for assigned application platform. Facilitates change management processes, including the development and execution of test scripts, communication plans, implementation plans, and rollback plans.
• Performs administration, maintenance, and updates of assigned application platforms as well as managing defects, enhancements, and escalation of support incidents.

Skills

Leadership

Verbal & written communication

Planning & analysis

Organization skills

Process improvement

UML

Agile

Waterfall

Business / Application analysis

Education

Bachelor’s degree preferred

High School Diploma / GED required

Job description

AMH is seeking an Applications Manager II in Las Vegas, NV. The role oversees administration, maintenance, and escalations for assigned applications, shaping system scope with user input and guiding project plans and resource allocation.

Responsibilities include maintaining SOPs, managing vendor relationships, leading release and change management, and handling defects and escalations. Requires leadership experience, 3+ years in relevant fields, and strong analytical and communication skills.