Applications Engineer - Plastics & Industrial Materials

Rhodes Wolfe; Lawrence (MA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision from Day 1

401(k) with 6% match

Continuing Education Reimbursement

Job summary

Rhodes Wolfe is seeking an Applications Engineer to serve as the technical liaison between customers and internal teams for plastic valves, piping systems, and fabricated plastic components.

You will evaluate customer requirements, recommend technical solutions, and support the sales team with product selection, customization, and troubleshooting. This role emphasizes hands-on problem solving and cross-functional collaboration to drive customer success.

Qualifications

• Bachelor's degree in Engineering required.
• 3+ years experience in applications or industrial engineering in manufacturing required.
• 2+ years experience in technical customer-facing role required.
• Ability to convey complex technical information to engineers and non-technical buyers required.
• Strong verbal and written communication skills required.
• Proficiency in Microsoft Office required.

Responsibilities

• Efficiently manage technical phone calls and quote requests from customers, distributors, sales.
• Evaluate customer requirements; recommend appropriate products and engineered solutions.
• Develop technical proposals, quotations, and supporting documentation for custom projects.
• Conduct product training, presentations, and technical seminars for customers and distributors.
• Provide pre- and post-sales technical support, including troubleshooting and issue resolution.
• Coordinate with manufacturing and fabrication teams to ensure customer specifications are met.
• Review bills of materials (BOMs), routings, and fabrication processes for accuracy.
• Create and maintain technical documentation, application notes, and installation guides.
• Support product testing, performance evaluations, and failure analysis.
• Participate in cross-functional continuous improvement projects across company departments.

Skills

Tech communication

Customer facing

Engineering mindset

Problem solving

Education

Bachelor's degree in Engineering

Tools

Microsoft Office

Job description

Rhodes Wolfe is seeking an Applications Engineer to serve as the technical liaison between customers and internal teams for plastic valves, piping systems, and fabricated plastic components.

You will evaluate customer requirements, recommend technical solutions, and support the sales team with product selection, customization, and troubleshooting. This role emphasizes hands-on problem solving and cross-functional collaboration to drive customer success.