Applications Engineer - Entry Level

Rhodes Wolfe

Lawrence (MA)

On-site

USD 55,000 - 75,000

Full time

7 days ago
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Benefits offered by this job

Medical benefits
Dental benefits
Vision benefits
401(k) with match
CE reimbursement

Job summary

Rhodes Wolfe is seeking an entry-level Applications Engineer to serve as the technical liaison between customers and internal teams for plastic valves and piping systems.

You will evaluate customer requirements, propose engineered solutions, and assist the sales team with product selection, customization, and troubleshooting. This role emphasizes hands-on training, documentation, and cross-functional collaboration to drive customer success.

Qualifications

  • Bachelor's degree in Engineering required.
  • Ability to convey complex technical information to technical/non-technical personnel required.

Responsibilities

  • Efficiently manage technical phone calls and quote requests from customers, distributors, sales.
  • Evaluate customer requirements; recommend appropriate products and engineered solutions.
  • Develop technical proposals, quotations, and supporting documentation for custom projects.
  • Conduct product training, presentations, and technical seminars for customers and distributors.
  • Provide pre- and post-sales technical support, including troubleshooting and issue resolution.
  • Coordinate with manufacturing and fabrication teams to ensure customer specifications are met.
  • Review bills of materials (BOMs), routings, and fabrication processes for accuracy.
  • Create and maintain technical documentation, application notes, and installation guides.
  • Support product testing, performance evaluations, and failure analysis.
  • Participate in cross-functional continuous improvement projects across company departments

Skills

Customer-facing experience
Technical communication

Education

Bachelor's degree in Engineering

Job description

Benefits: Medical, Dental, Vision, and More from Day 1; 401(k) with 6% match; Cont. Ed. Reimb.

Job Type: Full-Time

Typical Hours: Mon-Fri, 8:30 a.m. - 5 p.m.

Travel: Approx. 5 trips per year to trade shows or customer sites

Start Date: ASAP

Sponsorship: Not Available

Applications Engineer – Entry Level Description

Our client in the plastics manufacturing industry is seeking an Applications Engineer to serve as a key technical liaison between customers and internal teams, providing product and application support for plastic valves, piping systems, and fabricated plastic components. In this role, you will evaluate customer requirements, recommend technical solutions, and support the sales team with product selection, customization, and troubleshooting. The ideal candidate has a technical mind, previous customer-facing experience, and a team-first attitude. This is an exciting opportunity to join an innovative organization where your technical expertise has a direct impact on customer success and product development, and your growth path for the future is clear.

Applications Engineer – Entry Level Responsibilities
  • Efficiently manage technical phone calls and quote requests from customers, distributors, sales
  • Evaluate customer requirements; recommend appropriate products and engineered solutions
  • Develop technical proposals, quotations, and supporting documentation for custom projects
  • Conduct product training, presentations, and technical seminars for customers and distributors
  • Provide pre- and post-sales technical support, including troubleshooting and issue resolution
  • Coordinate with manufacturing and fabrication teams to ensure customer specifications are met
  • Review bills of materials (BOMs), routings, and fabrication processes for accuracy
  • Create and maintain technical documentation, application notes, and installation guides
  • Support product testing, performance evaluations, and failure analysis
  • Participate in cross-functional continuous improvement projects across company departments
Applications Engineer – Entry Level Qualifications
  • Bachelor's degree in Engineering required
  • Ability to convey complex technical information to technical/non-technical personnel required
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