Application Support Engineer

Valiant Technologies LLC; Idaho; On-site; USD 84,000 - 114,000; Full time

Job summary

Valiant Technologies LLC in Idaho seeks an Application Support Engineer with 3-5 years of experience to support business-critical applications in an investment management environment. The role emphasizes SQL, Python, production support, incident management, and domain understanding to ensure platform stability.

You will collaborate with operations, technology teams, and vendors to monitor health, resolve data quality issues, and drive automation.

Qualifications

• 3-5 years of experience supporting business-critical applications in an investment management environment.
• Strong SQL and Python skills for troubleshooting and automation.
• Experience with production application support and incident management.
• Solid understanding of investment processes and data workflows.

Responsibilities

• Provide day-to-day production support for investment and data applications, ensuring high availability.
• Monitor and resolve accounting, performance, pricing, and data quality exceptions.
• Support portfolio accounting, performance measurement, attribution, and benchmarks.
• Monitor application health, troubleshoot issues, and perform root cause analysis of incidents.
• Investigate and resolve application, data, and performance issues across systems/databases.
• Develop SQL queries and Python scripts to support troubleshooting and automation.
• Collaborate with Operations, Portfolio Management, Compliance, and Tech teams to implement solutions.
• Perform deployments, release validations, and post-deployment monitoring.
• Identify recurring issues and drive automation to reduce operational risk.
• Create and maintain runbooks and knowledge articles for support.

Skills

SQL

Python

Production support

Incident management

Investment domain knowledge

Job description

US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

Job Title:Application Support Engineer
Location: Idaho,ID
Duration: 12 Months + Extension
Bill Rate: 72/hour
Job Type: W-2, 1099, C2C
Client: To Be Discussed Later
Work Authorization: US-Citizen, H-1B, OPT-EAD, GC-EAD

Job Description

We are seeking a highly motivated Application Support Engineer with 3-5 years of experience supporting business-critical applications within an investment management environment. The ideal candidate will bring strong expertise in SQL, Python, production application support, incident management, and investment process understanding. This role requires close collaboration with business users, technology teams, and vendors to ensure platform stability, data integrity, and seamless operational support.

Key responsibilities :

• Provide day-to-day production support investment and data applications, ensuring high availability and operational stability
• Monitor and resolve accounting, performance, pricing, and data quality exceptions.
• Support portfolio accounting, performance measurement, attribution, and benchmark processes.
• Monitor application health, troubleshoot issues, and perform root cause analysis for production incidents.
• Investigate and resolve application, data, and performance issues across multiple systems and databases.
• Develop and enhance SQL queries and Python scripts to support troubleshooting, monitoring, reconciliation, and automation.
• Partner with Operations, Portfolio Management, Compliance, and Technology teams to troubleshoot issues and implement solutions.
• Perform application deployments, release validations, and post-deployment monitoring.
• Identify recurring issues and drive automation and process improvements to reduce operational risk.
• Create and maintain support documentation, runbooks, and knowledge articles.
• Participate in on-call support and provide timely communication during production incidents

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.