Application Support Engineer

Cloud Analytics Technologies, LLC; Idaho; On-site; USD 82,000 - 117,000; Full time

Job summary

Cloud Analytics Technologies, LLC in Idaho seeks an Application Support Engineer with 3–5 years of experience to maintain and improve production applications in an investment management setting.

You will collaborate with business users, technology teams, and vendors to ensure data integrity, platform stability, and rapid incident resolution. Strong SQL and Python skills are essential.

Qualifications

• 3–5 years of experience supporting business-critical applications in an investment management environment.
• Strong expertise in SQL and Python with production support and incident management fundamentals.
• Solid understanding of investment processes and data integrity requirements.

Responsibilities

• Provide day-to-day production support for investment and data applications, ensuring high availability.
• Monitor and resolve accounting, performance, pricing, and data quality exceptions.
• Support portfolio accounting, performance measurement, attribution, and benchmarks.
• Monitor application health, troubleshoot issues, and perform root cause analysis for incidents.
• Develop SQL queries and Python scripts to aid troubleshooting, monitoring, and automation.
• Collaborate with Operations, Portfolio Management, Compliance, and Technology teams to resolve issues.
• Handle deployments, validations, and post-deployment monitoring.
• Identify recurring issues and drive automation to reduce operational risk.
• Create and maintain runbooks and knowledge articles; participate in on-call support.

Skills

SQL

Python

Production application support

Incident management

Investment process understanding

Job description

US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

Job Title:Application Support Engineer
Location: Idaho,ID
Duration: 12 Months + Extension
Bill Rate: 72/hour
Job Type: W-2, 1099, C2C
Client: To Be Discussed Later
Work Authorization: US-Citizen, H-1B, OPT-EAD, GC-EAD

Job Description

We are seeking a highly motivated Application Support Engineer with 3-5 years of experience supporting business-critical applications within an investment management environment. The ideal candidate will bring strong expertise in SQL, Python, production application support, incident management, and investment process understanding. This role requires close collaboration with business users, technology teams, and vendors to ensure platform stability, data integrity, and seamless operational support.

Key responsibilities :

• Provide day-to-day production support investment and data applications, ensuring high availability and operational stability


• Monitor and resolve accounting, performance, pricing, and data quality exceptions.


• Support portfolio accounting, performance measurement, attribution, and benchmark processes.


• Monitor application health, troubleshoot issues, and perform root cause analysis for production incidents.


• Investigate and resolve application, data, and performance issues across multiple systems and databases.


• Develop and enhance SQL queries and Python scripts to support troubleshooting, monitoring, reconciliation, and automation.


• Partner with Operations, Portfolio Management, Compliance, and Technology teams to troubleshoot issues and implement solutions.


• Perform application deployments, release validations, and post-deployment monitoring.


• Identify recurring issues and drive automation and process improvements to reduce operational risk.


• Create and maintain support documentation, runbooks, and knowledge articles.


• Participate in on-call support and provide timely communication during production incidents

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.

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