Application Screening Analyst

Harkcon, Inc.; Martinsburg (WV); On-site; USD 42,000 - 64,000; Full time

Job summary

Harkcon, Inc. seeks a detail-oriented Analyst to review applications and supporting records for a federal program. The work involves sensitive information, consistent application of written standards, and clear documentation of unresolved issues.

Location is on-site at the National Maritime Center in Martinsburg, WV. The analyst will review identity, citizenship or residency, driving history and other records for completeness, identify conflicts, obtain missing documentation, and prepare

Qualifications

• Ability to follow detailed written procedures and reconcile discrepancies.
• Strong written communication and professional telephone skills.
• Proficiency with electronic records, email, and standard office software.
• Ability to complete required training for authorized information systems and maintain recertifications.
• Ability to meet customer screening, facility access, information protection, and system access requirements.

Responsibilities

• Review identity, citizenship or residency, driving history, and other background information for completeness and consistency.
• Identify conflicting records, obtain missing documentation, and refer complex cases for further review.
• Contact applicants or authorized representatives professionally and prepare clear correspondence.
• Maintain electronic case records and route complete screening packages to reviewers.
• Meet accuracy and processing standards while safeguarding personal information.

Skills

Detail oriented

Written communication

Telephone skills

Attention to accuracy

Data entry

Tools

Electronic records

Email

Office software

Job description

Harkcon, Inc. is a Service-Disabled Veteran-Owned Small Business supporting federal missions.

We are seeking a detail-oriented Analyst to review applications and supporting records for a federal program. The work involves sensitive information, consistent application of written standards, and clear documentation of unresolved issues.

Location: National Maritime Center, Martinsburg, WV.

*** This position is contingent upon award of a contract to Harkcon ***

Key Responsibilities

• Review identity, citizenship or residency, driving history, and other authorized background information for completeness and consistency.
• Identify conflicting records, obtain missing documentation, and refer complex cases for further review.
• Contact applicants or authorized representatives professionally and prepare clear correspondence.
• Maintain electronic case records and route complete screening packages to the appropriate reviewers.
• Meet established accuracy and processing standards while safeguarding personal information.

Required Qualifications

• Ability to follow detailed written procedures, reconcile discrepancies, and recognize issues requiring escalation.
• Strong attention to detail, written communication, and professional telephone skills.
• Proficiency with electronic records, email, and standard office software.
• Ability to complete required training for authorized information systems and maintain required recertifications.
• Ability to meet applicable customer screening, facility access, information protection, and system access requirements.

Preferred Qualifications

• Experience in federal program support, credentialing, eligibility review, or suitability screening.
• Experience handling restricted-access records or working in a measured production environment.

Additional Information

• This is anticipated to be a full-time position.
• Position is on-site in Martinsburg, WV.

Equal Opportunity Employer

Harkcon is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.