Senior Credentialing Analyst

Harkcon; Martinsburg (WV); On-site; USD 70,000 - 100,000; Full time

Job summary

Harkcon, Inc. seeks a Senior Credentialing Analyst for the National Maritime Center in Martinsburg, WV. The role focuses on evaluating complex professional credential applications and ensuring accuracy and timeliness in case review.

The analyst will review records, identify missing information, and make recommendations for government review, while maintaining electronic case records and meeting established quality standards. On-site full-time employment at the National Maritime Center.

Qualifications

• Strong written communication and attention to detail.
• Electronic records management experience.
• Ability to meet customer screening, facility access and system access requirements.
• Experience applying credentialing standards to maritime context.

Responsibilities

• Review applications, supporting records, training, assessments and service history against credentialing requirements.
• Identify missing or inconsistent information and document recommendations for Government review.
• Maintain accurate electronic case records and respond professionally to applicants and authorized representatives.
• Meet quality and turnaround standards and participate in peer review and process improvements.

Skills

Written communication

Records management

Detail orientation

Quality review

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Senior Credentialing Analyst

Full Time Clerical Martinsburg, WV, US

Harkcon, Inc. is a Service-Disabled Veteran-Owned Small Business supporting federal missions.

We are seeking an experienced Analystto evaluate complex professional credential applications. This role requires prior advanced qualification in federal maritime credential evaluation and a record of accurate, timely case review.

Location: National Maritime Center, Martinsburg, WV

*** This position is contingent upon award of a contract to Harkcon***

Key Responsibilities

• Review applications, supporting records, training, assessments, and service history against established credentialing requirements.
• Identify missing or inconsistent information, explain required corrections, and document recommendations for Government review.
• Maintain accurate electronic case records and respond professionally to applicants and authorized representatives.
• Meet established quality and turnaround standards; participate in peer review, refresher training, and process improvements.

Required Qualifications

• Prior successful completion of Government-provided maritime credential evaluator training through the advanced level, with demonstrated proficiency reviewing complex applications.
• Documented experience applying maritime credentialing standards to sea service, vessel tonnage, operating routes, training, and competency evidence.
• Demonstrated accuracy in application review and ability to substantiate prior training and quality performance.
• Strong written communication, electronic records management, and attention to detail.
• Ability to meet applicable customer screening, facility access, information protection, and system access requirements.

Preferred Qualifications

• Experience reviewing varied endorsement types and resolving unusual or incomplete applications.
• Experience with quality reviews, procedural updates, or coaching other evaluators.

Additional Information:

This is a full-time, on‑site position located at the National Maritime Center in Martinsburg, WV.

Equal Opportunity Employer

Harkcon is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.