Senior Credentialing Analyst

Harkcon, Inc.; Martinsburg (WV); On-site; USD 70,000 - 98,000; Full time

Job summary

Harkcon, Inc. is seeking an experienced analyst to evaluate complex professional credential applications at the National Maritime Center in Martinsburg, WV.

The role requires advanced qualification in federal maritime credential evaluation and a track record of accurate, timely case review. The position is full-time and on-site at the National Maritime Center in Martinsburg, WV, contingent upon contract award to Harkcon.

Qualifications

• Advance level maritime credential evaluator training completed.
• Experience applying maritime credentialing standards to sea service and vessel tonnage.
• Proven accuracy in application review and documentation.
• Strong written communication and attention to detail.

Responsibilities

• Review applications against credentialing requirements.
• Identify missing information and document corrections.
• Maintain electronic case records and respond to applicants.
• Meet quality and turnaround standards and participate in reviews/training.

Skills

Maritime credentialing

Record keeping

Written communication

Quality review

Training experience

Tools

Records management software

Job description

Harkcon, Inc. is a Service-Disabled Veteran-Owned Small Business supporting federal missions.

We are seeking an experienced Analyst to evaluate complex professional credential applications. This role requires prior advanced qualification in federal maritime credential evaluation and a record of accurate, timely case review.

Location: National Maritime Center, Martinsburg, WV

*** This position is contingent upon award of a contract to Harkcon ***

Key Responsibilities

• Review applications, supporting records, training, assessments, and service history against established credentialing requirements.
• Identify missing or inconsistent information, explain required corrections, and document recommendations for Government review.
• Maintain accurate electronic case records and respond professionally to applicants and authorized representatives.
• Meet established quality and turnaround standards; participate in peer review, refresher training, and process improvements.

Required Qualifications

• Prior successful completion of Government-provided maritime credential evaluator training through the advanced level, with demonstrated proficiency reviewing complex applications.
• Documented experience applying maritime credentialing standards to sea service, vessel tonnage, operating routes, training, and competency evidence.
• Demonstrated accuracy in application review and ability to substantiate prior training and quality performance.
• Strong written communication, electronic records management, and attention to detail.
• Ability to meet applicable customer screening, facility access, information protection, and system access requirements.

Preferred Qualifications

• Experience reviewing varied endorsement types and resolving unusual or incomplete applications.
• Experience with quality reviews, procedural updates, or coaching other evaluators.

Additional Information:

This is a full-time, on-site position located at the National Maritime Center in Martinsburg, WV.

Equal Opportunity Employer

Harkcon is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.