Administrative Support Specialist

Harkcon, Inc.; Martinsburg (WV); On-site; USD 34,000 - 52,000; Full time

Job summary

Harkcon, Inc. is seeking an organized Administrative Professional to support a federal application-processing team in Martinsburg, WV. The role focuses on keeping records accurate, moving correspondence, and ensuring daily office activities run on schedule.

Ideal candidates will have experience in administrative support, data entry, and effective communication, with strong proficiency in MS Outlook, Excel, Word, and PDF handling. This on-site position supports a federal program.

Qualifications

• Experience providing administrative, records-processing, customer-service, or office support.
• Proficiency with Microsoft Outlook, Excel, and Word, plus Adobe tools for reviewing and assembling PDF documents.
• Ability to enter and verify data accurately, organize electronic files, and follow detailed procedures.
• Clear written and verbal communication and ability to manage recurring tasks and changing priorities.
• Ability to handle sensitive personal information with discretion and follow secure document-handling procedures.
• Ability to meet applicable customer screening, facility access, information protection, and system access requirements.

Responsibilities

• Locate, organize, upload, combine, and route electronic application files and supporting correspondence.
• Review records for administrative discrepancies and coordinate corrections with authorized staff.
• Track application status, respond to internal follow-up requests, and route unresolved matters to the appropriate reviewer.
• Prepare protected email correspondence and coordinate physical mailing when needed.
• Maintain office supplies and support daily document-processing and office activities.

Skills

Administrative support

Customer service

Data entry

Organizational skills

Communication

Discretion

File management

Tools

Microsoft Outlook

Excel

Word

Adobe Acrobat

Job description

Harkcon, Inc. is a Service-Disabled Veteran-Owned Small Business supporting federal missions.

We are seeking an organized Administrative Professional to support a federal application-processing team. The successful candidate will keep records accurate, correspondence moving, and daily office activities on schedule.

Location

National Maritime Center, Martinsburg, WV.

*** This position is contingent upon award of a contract to Harkcon***

Key Responsibilities

• Locate, organize, upload, combine, and route electronic application files and supporting correspondence.
• Review records for administrative discrepancies and coordinate corrections with authorized staff.
• Track application status, respond to internal follow-up requests, and route unresolved matters to the appropriate reviewer.
• Prepare protected email correspondence and coordinate physical mailing when needed.
• Maintain office supplies and support daily document-processing and office activities.

Required Qualifications

• Experience providing administrative, records-processing, customer-service, or office support.
• Proficiency with Microsoft Outlook, Excel, and Word, plus Adobe tools for reviewing and assembling PDF documents.
• Ability to enter and verify data accurately, organize electronic files, and follow detailed procedures.
• Clear written and verbal communication and ability to manage recurring tasks and changing priorities.
• Ability to handle sensitive personal information with discretion and follow secure document-handling procedures.
• Ability to meet applicable customer screening, facility access, information protection, and system access requirements.

Preferred Qualifications

• Experience supporting a federal office, case-processing team, or regulated business environment.
• Experience resolving record discrepancies, tracking applications, or preparing protected electronic correspondence.

Additional Information

• This is anticipated to be a full-time position.
• Position is on-site in Martinsburg, WV.

Equal Opportunity Employer

Harkcon is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.