Administrative Support Specialist

Harkcon; Martinsburg (WV); On-site; USD 40,000 - 56,000; Full time

Job summary

Harkcon, Inc. seeks an Administrative Support Specialist to join the federal application-processing team in Martinsburg, WV.

This full-time, on-site role involves organizing and routing electronic files, maintaining records, and supporting daily office tasks. The ideal candidate provides administrative, data-entry, and customer-service experience, with proficiency in Outlook, Excel, Word, and Adobe PDF tools, and demonstrates discretion handling sensitive information and adherence to procedures.

Qualifications

• Experience providing administrative, records-processing, customer-service, or office support.
• Proficiency with Microsoft Outlook, Excel, and Word, plus Adobe tools for reviewing and assembling PDF documents.
• Ability to enter and verify data accurately, organize electronic files, and follow detailed procedures.
• Clear written and verbal communication and ability to manage recurring tasks and changing priorities.
• Ability to handle sensitive personal information with discretion and follow secure document-handling procedures.
• Ability to meet applicable customer screening, facility access, information protection, and system access requirements.

Responsibilities

• Locate, organize, upload, combine, and route electronic application files and supporting correspondence.
• Review records for administrative discrepancies and coordinate corrections with authorized staff.
• Track application status, respond to internal follow-up requests, and route unresolved matters to the appropriate reviewer.
• Prepare protected email correspondence and coordinate physical mailing when needed.
• Maintain office supplies and support daily document-processing and office activities.

Skills

Administrative support

Data entry

Communication

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Adobe Acrobat

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Administrative Support Specialist

Full Time Clerical Martinsburg, WV, US

3 days ago Requisition ID: 1212

Harkcon, Inc. is a Service-Disabled Veteran-Owned Small Business supporting federal missions.

We are seeking an organized Administrative Professional to support a federal application-processing team. The successful candidate will keep records accurate, correspondence moving, and daily office activities on schedule.

Location: National Maritime Center, Martinsburg, WV.

*** This position is contingent upon award of a contract to Harkcon***

Key Responsibilities

• Locate, organize, upload, combine, and route electronic application files and supporting correspondence.
• Review records for administrative discrepancies and coordinate corrections with authorized staff.
• Track application status, respond to internal follow-up requests, and route unresolved matters to the appropriate reviewer.
• Prepare protected email correspondence and coordinate physical mailing when needed.
• Maintain office supplies and support daily document-processing and office activities.

Required Qualifications

• Experience providing administrative, records-processing, customer-service, or office support.
• Proficiency with Microsoft Outlook, Excel, and Word, plus Adobe tools for reviewing and assembling PDF documents.
• Ability to enter and verify data accurately, organize electronic files, and follow detailed procedures.
• Clear written and verbal communication and ability to manage recurring tasks and changing priorities.
• Ability to handle sensitive personal information with discretion and follow secure document-handling procedures.
• Ability to meet applicable customer screening, facility access, information protection, and system access requirements.

Preferred Qualifications

• Experience supporting a federal office, case-processing team, or regulated business environment.
• Experience resolving record discrepancies, tracking applications, or preparing protected electronic correspondence.

Additional Information

• This is anticipated to be a full-time position.
• Position is on-site in Martinsburg, WV.

Equal Opportunity Employer

Harkcon is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.