Appliance Sales Specialist: Help Customers Build Dreams

Lowe's; Olde West Chester (OH); Sur place; USD 17 000 - 28 000; Plein temps

Avantages offerts par ce poste

Health insurance options

Tuition assistance

401(k) match

Associate discount 10%

Track to the Trades program

Bonus opportunities

Résumé du poste

Lowe's is seeking a Sales Specialist to be one of the first associates customers meet. You’ll help shoppers find products, explain features, and guide them from idea to purchase in a fast-paced store environment.

You'll build product knowledge across departments, assist with orders and installations when needed, and provide friendly service that supports customers through their home improvement projects.

Qualifications

• High School Diploma or GED.
• 1 year experience in customer-facing sales or 6 months Lowe’s retail experience (or 3 years external experience in customer-facing sales or 18 months Lowe’s retail experience if education requirement is not met).
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics.
• Able to Read, write, and perform basic arithmetic.
• Able to stand and sit for prolonged periods.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
• Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)

Responsabilités

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
• If in the Pro Department, focus on external accounts and outside sales and services
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
• Support all checkout functions, call buttons, departmental pages, or requests for assistance
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
• Complete other duties as assigned

Connaissances

Customer-facing sales

Customer service

Reading & arithmetic

Physical stamina

Bilingual

Formation

High School Diploma or GED

Description du poste

Lowe's is seeking a Sales Specialist to be one of the first associates customers meet. You’ll help shoppers find products, explain features, and guide them from idea to purchase in a fast-paced store environment.

You'll build product knowledge across departments, assist with orders and installations when needed, and provide friendly service that supports customers through their home improvement projects.