Apple-Certified Desk-Side Support Engineer

Stem Xpert; San Francisco (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A technology solutions provider is seeking a qualified individual for a role requiring Apple Certification. The successful candidate will be responsible for the installation, maintenance, and repair of multi-vendor systems, including hardware, software, and networking products. Strong knowledge of Microsoft software is a must, and A+ Certification is preferred. This position emphasizes ensuring customer satisfaction and proactive maintenance while maintaining a functional understanding of the company's service solutions.

Qualifications

• Apple Certification and relevant experience required.
• Knowledge of Microsoft software is a must.
• A+ Certification is desired.

Responsibilities

• Install, maintain, and repair systems including hardware and software.
• Diagnose and resolve product performance problems.
• Advise customers on preventative maintenance.

Skills

Apple Certification

Installing and maintaining systems

Networking products knowledge

Microsoft software knowledge

A+ Certification

Job description

A technology solutions provider is seeking a qualified individual for a role requiring Apple Certification. The successful candidate will be responsible for the installation, maintenance, and repair of multi-vendor systems, including hardware, software, and networking products. Strong knowledge of Microsoft software is a must, and A+ Certification is preferred. This position emphasizes ensuring customer satisfaction and proactive maintenance while maintaining a functional understanding of the company's service solutions.