Apartment Leasing Specialist

YMP Real Estate Management, LLC.; Fayetteville (NC); Presencial; USD 28.000 - 42.000; Jornada completa

Descripción de la vacante

YMP Real Estate Management, LLC. is seeking a Resident Representative in Fayetteville, NC to welcome prospects, process applications, show units and lease homes.

You will interact with tenants, prepare leasing papers, and support marketing efforts while ensuring excellent customer service. The role requires strong communication, MS Office skills, and the ability to handle renewals, recertifications, and move-ins.

Formación

• High School education or equivalent.
• Bi-lingual in English/Spanish is a plus.
• Strong Microsoft Office skills, especially in Excel and Word.
• Previous apartment leasing or sales experience.
• Mathematical skills to calculate pro-rations.
• Excellent telephone and communication skills.

Responsabilidades

• Maintains a detailed knowledge of the apartment community, amenities and community.
• Provides a daily inspection of show apartments and model appearance.
• Handles all aspects of leasing apartments, including greeting prospective residents, touring the community, closing the sale, processing applications in a timely manner, typing leases, following up with prospects, obtaining signatures for completion of leases/paperwork prior to move-in.
• Documents prospect phone and email contacts; completes the market survey.
• Maintains an acceptable closing ratio.
• Collects and secures rental payments.
• Produces reports in a timely, accurate and complete manner, including the monthly market survey, locator log and commission sheets.
• Assist in marketing; monitors advertisements, documents traffic sources; assist in leasing events and promotions; outreach community marketing weekly.
• Posts to advertising sources daily; maintains organized community office files.
• Maintains knowledge of Fair Housing laws and leasing regulations.
• assists in inspections of vacant apartments and prepares them for move in.
• Promotes resident retention by assisting with the renewal program.

Conocimientos

Customer service

Communication

Flexibility with overtime

Educación

High School diploma or equivalent

Herramientas

Microsoft Office

Excel

Word

Descripción del empleo

YMP Real Estate Management, LLC. is seeking a Resident Representative in Fayetteville, NC to welcome prospects, process applications, show units and lease homes.

You will interact with tenants, prepare leasing papers, and support marketing efforts while ensuring excellent customer service. The role requires strong communication, MS Office skills, and the ability to handle renewals, recertifications, and move-ins.