Leasing Specialist & Community Concierge

YMP Real Estate Management, LLC; Louisville (KY); On-site; USD 19,000 - 25,000; Full time

Job summary

YMP Real Estate Management, LLC is seeking a Resident Representative who greets prospective residents, processes applications, prepares leases, shows units and supports renewals. The role includes maintaining office standards, collecting payments and assisting in marketing efforts.

The position requires leasing experience, strong communication skills, and proficiency in Excel/Word. Bilingual English/Spanish is a plus; overtime may be required.

Qualifications

• High School education or equivalent.
• Bi-lingual in English/Spanish is a plus.
• Strong Microsoft Office skills, especially in Excel and Word.
• Previous apartment leasing or sales experience.
• Mathematical skills to calculate pro-rations.
• Possesses excellent telephone and communication skills.

Responsibilities

• Welcomes prospects, residents and guests in person and by phone.
• Prepares and processes application packages and leasing paperwork.
• Shows units and conducts property tours, aiming to close leases.
• Collects and secures rental payments and maintains payment records.
• Documents prospect calls and emails; updates market surveys and locator logs.
• Assists in marketing and advertising; tracks traffic sources.
• Maintains organized office files and ensures compliance with Fair Housing laws.
• Performs other duties and may require overtime, weekends or evenings.

Skills

Customer service

Leasing experience

Sales experience

English reading/writing

Bilingual English/Spanish

Telephone communication

Pro-rate calculations

Education

High School education or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Office Suite

Job description

YMP Real Estate Management, LLC is seeking a Resident Representative who greets prospective residents, processes applications, prepares leases, shows units and supports renewals. The role includes maintaining office standards, collecting payments and assisting in marketing efforts.

The position requires leasing experience, strong communication skills, and proficiency in Excel/Word. Bilingual English/Spanish is a plus; overtime may be required.