APAC General Manager: SaaS Growth & Leadership

Fareharbor; Sydney Township (ND); Hybrid; USD 180,000 - 260,000; Full time

Benefits offered by this job

Global leave benefit

Parental leave

Grandparent leave

Work-from-home assistance

Educational opportunities

Wellness benefits

Hybrid friendly

Job summary

FareHarbor is seeking a commercially strong regional leader to serve as General Manager, APAC. This role will lead the APAC Commercial organization across Sales, Account Management, and Client Onboarding, representing approximately 70 FTE across the region.

The GM will be accountable for regional commercial performance, including total revenue, new business growth, sales targets, retention, expansion, NRR, and upsell performance.

Qualifications

• Significant senior commercial leadership experience in SaaS or technology environments.
• Proven experience leading a regional commercial organization across multiple functions.
• Direct experience owning or influencing revenue performance (sales growth, retention, expansion, NRR, upsell).
• Strong cross-functional leadership, analytical judgment, and change-management skills.
• Master’s degree or equivalent experience.

Responsibilities

• Lead the APAC Commercial Organization across Sales, Account Management, and Client Onboarding (~70 FTE).
• Own APAC revenue performance including total revenue, retention, expansion, and upsell targets.
• Set regional strategy across markets, ensure execution discipline, and align client lifecycle from acquisition to expansion.
• Partner with regional and global leaders across Product, Support, Operations, and Finance to improve execution.

Job description

FareHarbor is seeking a commercially strong regional leader to serve as General Manager, APAC. This role will lead the APAC Commercial organization across Sales, Account Management, and Client Onboarding, representing approximately 70 FTE across the region.

The GM will be accountable for regional commercial performance, including total revenue, new business growth, sales targets, retention, expansion, NRR, and upsell performance.