APAC AI Solutions Engineer Pre-Sales & Technical Expert

OpenRouter, Inc; New York (NY); Remote; USD 120,000 - 160,000; Full time

Job summary

OpenRouter, Inc. is seeking a Customer Engineer to serve as the technical quarterback in enterprise sales cycles.

You will collaborate with account executives to run discovery, build compelling demos, and architect OpenRouter solutions for prospects’ AI challenges. This role sits at the intersection of sales, engineering, and product, requiring comfort in customer meetings, demo environments, and providing product feedback to engineering.

Qualifications

• 5+ years in Sales Engineer, Customer Engineer, Solutions Engineer, or Solutions Architect roles in B2B SaaS/API/Infrastructure.
• Strong technical background with hands-on experience in software development, APIs, or cloud infrastructure.
• Excellent presentation skills with the ability to explain complex technical concepts to varied audiences.
• Customer-first mindset with willingness to balance pre-sales with technical adoption and support responsibilities as needed.
• Autonomous regional contributor while collaborating with a globally distributed team.

Responsibilities

• Lead technical discovery calls to understand prospects' AI/ML architecture, use cases, and requirements.
• Develop customized demonstrations and manage proof-of-concept environments.
• Partner with Account Executives throughout the sales cycle and respond to proposals and technical inquiries.
• Address objections and support negotiations on technical terms, SLAs and timelines.
• Provide feedback to Product/Engineering on feature requests and market needs.
• Support onboarding and adoption for APAC customers and coordinate with US teams for escalations.

Skills

Discovery calls

Demos & demos design

Architect solutions

APIs

Code debugging

Pre-sales

Customer-first

Tools

APIs

Cloud infra

Job description

OpenRouter, Inc. is seeking a Customer Engineer to serve as the technical quarterback in enterprise sales cycles.

You will collaborate with account executives to run discovery, build compelling demos, and architect OpenRouter solutions for prospects’ AI challenges. This role sits at the intersection of sales, engineering, and product, requiring comfort in customer meetings, demo environments, and providing product feedback to engineering.