AOT Administrative Assistant & Data Support

City of New York; New York (NY); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Premium health insurance

Health/fitness benefits

Pension plan

Tax-deferred savings

Worksite Wellness Program

Work From Home option (up to 2 days)

Job summary

City of New York is seeking a Principal Administrative Associate to support the NYC Health Department’s Mental Health programs. The role focuses on admin duties, data reporting for the AOT team, scheduling, meetings, and interview coordination within a dynamic public health environment.

You will maintain filing systems, handle information requests, and provide frontline customer service to community members and health providers.

Qualifications

• 1) A baccalaureate degree from an accredited college and two years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
• 2) An associate degree or 60 semester credits and three years of satisfactory full-time progressively responsible clerical/administrative experience including one year of administrative supervisory experience as described in 1; or
• 3) A four-year high school diploma or equivalent and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of supervisory experience as described in 1; or
• 4) Education/experience equivalent to 1-3 with one year of supervisory experience; education above high school level may substitute for clerical/administrative experience at a rate of 30 credits for 6 months up to 3 years

Responsibilities

• Perform difficult and responsible administrative work with some latitude for independent initiative and judgment.
• Review and run various data reports for AOT team and follow-up as necessary.
• Schedule and coordinate meetings, appointments and/or trainings for staff.
• Prepare agendas for meetings and manage schedules.
• Schedule and coordinate all interviews for AOT team.
• Request and track medical records from outside agencies and hospitals.
• Maintain and update various spreadsheets.
• Provide customer service to community inquiring about AOT and the referral process.
• Provide customer service to mental health providers and internal staff who access AOT data system.
• Perform general clerical duties including, answering phones, directing calls to appropriate parties, photocopying, faxing, mailing and data entry.
• Add new material to file records, and create new records as needed.
• Maintain an electronic and hard copy filing system.
• Handle requests for information and data.
• Address and resolve administrative inquiries.
• Provide coverage for clerical functions when needed.
• Assist AOT team as needed.

Skills

Administrative experience

Data reporting

Scheduling

Education

Baccalaureate degree

Associate degree or 60 credits

High school diploma with experience

Education/experience equivalent

Job description

City of New York is seeking a Principal Administrative Associate to support the NYC Health Department’s Mental Health programs. The role focuses on admin duties, data reporting for the AOT team, scheduling, meetings, and interview coordination within a dynamic public health environment.

You will maintain filing systems, handle information requests, and provide frontline customer service to community members and health providers.