Team Lead, Mental Health Support Operations (Hybrid)

NYC Department of Health and Mental Hygiene; New York (NY); Presencial; USD 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Loan forgiveness

Health insurance

Pension plan

Work from home

Descripción de la vacante

The NYC Department of Health and Mental Hygiene’s Office of Assisted Outpatient Treatment seeks a Principal Administrative Associate to supervise clerical staff and oversee all clerical functions within the team. You will report trends to leadership and ensure efficient office operations in a fast-paced environment.

This role handles data entry, calendar management, record delivery, and coordination with external parties, while supporting directors and interns.

Formación

• A baccalaureate degree with two years of satisfactory full-time progressively responsible clerical/administrative experience, one year in an administrative/supervisory capacity.
• An associate degree or 60 semester credits with three years of such experience, including one year supervisory experience.
• A four-year high school diploma or equivalent with four years of such experience, including one year supervisory experience.
• Education and/or experience equivalent to the above, with substitutions allowed and one year of supervisory experience required.

Responsabilidades

• Supervise and train clerical staff engaged in routine clerical activities.
• Provide oversight for all clerical functions and report trends to supervisors.
• Provide coverage for clerical functions when needed.
• Disseminate assignments to office staff.
• Manage delivery of records to external partners, exam sites, courts, attorneys, and others.
• Monitor court and exam activities and related documents.
• Maintain calendars related to court and exams.
• Complete general office duties and ensure supplies.
• Input data into AOT database systems and oversee staff input.
• Manage office logistics and assist directors as needed.
• Evaluate and manage summer interns and volunteers.

Conocimientos

Supervisory experience

Good written and verbal communication

Good organization and time management

Cursory knowledge of mental health

Educación

Baccalaureate degree with 2 years clerical/administrative experience (1 year supervisory)

Associate degree with 3 years clerical/administrative experience (1 year supervisory)

High school diploma with 4 years clerical/administrative experience (1 year supervisory)

Education/experience equivalent to above with substitution options

Herramientas

Microsoft Word

Microsoft Excel

Microsoft Visio

Microsoft Access

PowerPoint

Descripción del empleo

The NYC Department of Health and Mental Hygiene’s Office of Assisted Outpatient Treatment seeks a Principal Administrative Associate to supervise clerical staff and oversee all clerical functions within the team. You will report trends to leadership and ensure efficient office operations in a fast-paced environment.

This role handles data entry, calendar management, record delivery, and coordination with external parties, while supporting directors and interns.