Clerical Associate — Public Health Admin

NYC Department of Health and Mental Hygiene; New York (NY); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Loan forgiveness

Health insurance

Public-sector pension

Tax-deferred savings

Work from home flexibility

Job summary

NYC Department of Health and Mental Hygiene in New York City is seeking a Clerical Associate to support the Office of Assisted Outpatient Treatment (AOT). The role involves handling administrative tasks, data reporting, scheduling, and customer service for the referral process.

The ideal candidate has a four-year high school diploma and at least one year of clerical experience, with typing speed of 100 wpm.

Qualifications

• A four-year high school diploma or equivalent approved by a State's dept. of education.
• One year of satisfactory clerical experience.
• Typing speed of at least 100 keystrokes per minute.

Responsibilities

• Perform administrative work with some latitude for independent initiative and judgment.
• Review and run various data reports for AOT team and follow-up as necessary.
• Schedule and coordinate meetings, appointments and trainings for staff.
• Prepare agendas for meetings and manage schedules.
• Request and track medical records from outside agencies and hospitals.
• Maintain and update various spreadsheets.
• Provide customer service to the community inquiring about AOT and the referral process.
• Provide customer service to mental health providers and internal staff who access AOT data system.
• Perform general clerical duties including answering phones, photocopying, faxing, mailing and data entry.
• Add new material to file records, and create new records as needed.
• Maintain an electronic and hard copy filing system.
• Handle requests for information and data.
• Address and resolve administrative inquiries.
• Provide coverage for clerical functions and assist AOT team as needed.

Skills

Typing 100 wpm

Education

Four-year high school diploma

Job description

NYC Department of Health and Mental Hygiene in New York City is seeking a Clerical Associate to support the Office of Assisted Outpatient Treatment (AOT). The role involves handling administrative tasks, data reporting, scheduling, and customer service for the referral process.

The ideal candidate has a four-year high school diploma and at least one year of clerical experience, with typing speed of 100 wpm.