AOT Administrative Support

City of New York; New York (NY); Ibrido; USD 60.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Premium health insurance

Health/fitness benefits

Pension plan

Tax-deferred savings

Worksite Wellness Program

Work From Home option (up to 2 days)

Descrizione del lavoro

City of New York is seeking a Principal Administrative Associate to support the NYC Health Department’s Mental Health programs. The role focuses on admin duties, data reporting for the AOT team, scheduling, meetings, and interview coordination within a dynamic public health environment.

You will maintain filing systems, handle information requests, and provide frontline customer service to community members and health providers.

Competenze

• 1) A baccalaureate degree from an accredited college and two years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
• 2) An associate degree or 60 semester credits and three years of satisfactory full-time progressively responsible clerical/administrative experience including one year of administrative supervisory experience as described in 1; or
• 3) A four-year high school diploma or equivalent and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of supervisory experience as described in 1; or
• 4) Education/experience equivalent to 1-3 with one year of supervisory experience; education above high school level may substitute for clerical/administrative experience at a rate of 30 credits for 6 months up to 3 years

Mansioni

• Perform difficult and responsible administrative work with some latitude for independent initiative and judgment.
• Review and run various data reports for AOT team and follow-up as necessary.
• Schedule and coordinate meetings, appointments and/or trainings for staff.
• Prepare agendas for meetings and manage schedules.
• Schedule and coordinate all interviews for AOT team.
• Request and track medical records from outside agencies and hospitals.
• Maintain and update various spreadsheets.
• Provide customer service to community inquiring about AOT and the referral process.
• Provide customer service to mental health providers and internal staff who access AOT data system.
• Perform general clerical duties including, answering phones, directing calls to appropriate parties, photocopying, faxing, mailing and data entry.
• Add new material to file records, and create new records as needed.
• Maintain an electronic and hard copy filing system.
• Handle requests for information and data.
• Address and resolve administrative inquiries.
• Provide coverage for clerical functions when needed.
• Assist AOT team as needed.

Conoscenze

Administrative experience

Data reporting

Scheduling

Formazione

Baccalaureate degree

Associate degree or 60 credits

High school diploma with experience

Education/experience equivalent

Descrizione del lavoro

• Job Category: Administration & Human Resources
• Salary Band: $60,000 to $70,000
• Compensation: USD 55,105 - USD 63,371

Job Description

ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE PRINCIPAL ADMINSTRATIVE ASSOCIATE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY.

Division/Program Summary

The Bureau of Mental Health’s (BMH) mission is to improve mental health and wellness for people in New York City, and to eliminate racial and other long-standing societal disparities by providing services, resources, and opportunities to New Yorkers that are grounded in accurate, data-driven information that fosters community participation, thus reducing the stigma around mental health.

Job Duties and Responsibilities

• Perform difficult and responsible administrative work with some latitude for independent initiative and judgment.
• Review and run various data reports for AOT team and follow-up as necessary.
• Schedule and coordinate meetings, appointments and/or trainings for staff.
• Prepare agendas for meetings and manage schedules.
• Schedule and coordinate all interviews for AOT team.
• Request and track medical records from outside agencies and hospitals.
• Maintain and update various spreadsheets.
• Provide customer service to community inquiring about AOT and the referral process.
• Provide customer service to mental health providers and internal staff who access AOT data system.
• Perform general clerical duties including, answering phones, directing calls to appropriate parties, photocopying, faxing, mailing and data entry.
• Add new material to file records, and create new records as needed.
• Maintain an electronic and hard copy filing system.
• Handle requests for information and data.
• Address and resolve administrative inquiries.
• Provide coverage for clerical functions when needed.
• Assist AOT team as needed.

Why you should work for us

Benefits: City employees are entitled to unmatched benefits such as:

• a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• a public sector defined benefit pension plan with steady monthly payments in retirement.
• a tax-deferred savings program and
• a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.

Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.

Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

Commitment to Equity

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [e-mail] or 347-396-6549.

PRINCIPAL ADMINISTRATIVE ASSOC - 10124

Qualifications

1. A baccalaureate degree from an accredited college and two years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or

2. An associate degree or 60 semester credits from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or

3. A four-year high school diploma or its educational equivalent approved by a state’s department of education or a recognized accrediting organization and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above; or

4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3 year.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.