Annuity Death Claims Analyst (Hybrid/Remote)

DXC Technology Company; Nashville (TN); Hybrid; USD 45,000 - 65,000; Full time

Job summary

DXC Technology is seeking a detail-oriented Annuity Analyst - Death Claims to support our Insurance Services account. You will process annuity death claims with accuracy, empathy, and adherence to regulatory timelines, while communicating with beneficiaries and internal teams.

This role offers a hybrid work model, Monday–Friday hours, and opportunities to improve processes and customer satisfaction while maintaining strict compliance with SEC and industry standards.

Qualifications

• High School Diploma or equivalent.
• 2-4 years of relevant experience in insurance operations, annuity processing, or related areas.
• Strong understanding of insurance products, policies, and claims procedures.
• Proficiency with Microsoft Office and MS Teams.
• Excellent written communication, documentation, and customer service skills.
• High attention to detail and a professional, client-focused attitude.

Responsibilities

• Process annuity death claims accurately in accordance with internal procedures and compliance requirements.
• Communicate professionally with agents, beneficiaries, and internal teams to resolve questions or provide claim status updates.
• Ensure timely execution of transactions, in line with internal standards and regulatory (SEC and other) timelines.
• Identify and elevate any suspicious or potentially fraudulent activity.
• Provide exceptional customer service via both written correspondence and verbal communication.
• Maintain accurate documentation of all claim activities and decisions.
• Adapt to evolving business needs by learning new systems or processes.
• Support initiatives aimed at process optimization and enhancing customer satisfaction.
• Perform other duties as assigned.

Skills

Insurance operations

Annuity processing

Microsoft Office

MS Teams

Written communication

Customer service

Attention to detail

Education

High School Diploma or equivalent

Bachelor's Degree (preferred) in related field

Tools

Microsoft Office

MS Teams

Job description

DXC Technology is seeking a detail-oriented Annuity Analyst - Death Claims to support our Insurance Services account. You will process annuity death claims with accuracy, empathy, and adherence to regulatory timelines, while communicating with beneficiaries and internal teams.

This role offers a hybrid work model, Monday–Friday hours, and opportunities to improve processes and customer satisfaction while maintaining strict compliance with SEC and industry standards.