Remote Life & Annuity Claims Operations Lead

DXC Technology Company; Nashville (TN); Remote; USD 110,000 - 150,000; Full time

Job summary

DXC Technology in Nashville is seeking a Life & Annuity Claims Business Operations Manager to oversee end-to-end claims processing and drive process improvements. You will manage the claim inventory, lead teams of analysts, and collaborate with clients to optimize operations in a remote work environment.

The role requires 7+ years in life insurance or annuity with leadership experience, and a focus on accuracy, compliance, and data-driven decision making.

Qualifications

• Bachelor's degree in a relevant field or equivalent education/experience.
• 7+ years of industry experience, with at least 3 years in a similar role.
• Experience in life insurance or annuity operations.
• Proficiencies in business process management and optimization.
• Continuous learner with industry knowledge and technology awareness.

Responsibilities

• Manage day-to-day business process transactions and teams.
• Review, approve, and provide direction.
• Implement process improvements to boost productivity and quality.
• Provide guidance to senior analysts and analysts.
• Collaborate with senior management on process strategies.
• Monitor performance metrics and prepare management reports.
• Ensure quality and compliance across operations.

Skills

Business Process Management

Process Optimization

Analytical Skills

Leadership

Education

Bachelor's degree

Advanced degree

Six Sigma

PMP

Job description

DXC Technology in Nashville is seeking a Life & Annuity Claims Business Operations Manager to oversee end-to-end claims processing and drive process improvements. You will manage the claim inventory, lead teams of analysts, and collaborate with clients to optimize operations in a remote work environment.

The role requires 7+ years in life insurance or annuity with leadership experience, and a focus on accuracy, compliance, and data-driven decision making.