Analytics-Driven Partner & Channel Ops Leader

Charter Communications; Raleigh (NC); Remote; USD 90,000 - 140,000; Full time

Job summary

Charter Communications seeks a Partner & Channel Operations Manager to drive efficient, scalable partner programs and reporting across indirect GTM motions. You will collaborate with Sales, Alliances, Marketing, Finance, and Revenue Operations to optimize processes and forecasting.

The role emphasizes analytical rigor, cross-functional collaboration, and governance across multiple partner routes to market within a technology-managed services context.

Qualifications

• Bachelor's degree required or equivalent combo with experience.
• 6+ years in a related field or alternate combos (master's/PhD with fewer years).
• Experience in Partner/Channel/Sales/Revenue Operations or related function.
• Experience supporting indirect sales, partner ecosystems, or alliance programs.
• Experience improving processes and driving operational excellence.
• Strong analytical skills with data-driven decision making.
• Experience creating executive dashboards and KPIs.
• Experience with CRM platforms and reporting tools.

Responsibilities

• Support operational initiatives across indirect routes to market (Channel, Cox Business, Alliances).
• Partner with leaders to identify improvements boosting partner productivity and performance.
• Design scalable processes to support growing partner programs.

Skills

Partner Operations

Channel Operations

Sales Operations

Revenue Operations

Business Operations

Data analysis

Education

Bachelor's degree in related discipline

Tools

Salesforce

Power BI

Tableau

CRM analytics

Job description

Charter Communications seeks a Partner & Channel Operations Manager to drive efficient, scalable partner programs and reporting across indirect GTM motions. You will collaborate with Sales, Alliances, Marketing, Finance, and Revenue Operations to optimize processes and forecasting.

The role emphasizes analytical rigor, cross-functional collaboration, and governance across multiple partner routes to market within a technology-managed services context.