Analyst Destinations Pricing

Norwegian Cruise Line Holdings Ltd.; Miami (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. is seeking a Business Analyst in Miami, Florida, to provide comprehensive business analysis across various operational units. This role involves developing reports and KPIs, partnering with stakeholders for process improvements, and creating financial models.

The ideal candidate will have a Bachelor's degree in Finance or related field, with a minimum of 2 years of experience in business analytics for a large organization. Strong analytical and communication skills are essential.

Qualifications

• Minimum of 2 years in a business analytics role for a large organization.
• Experience in building financial models and handling large datasets.
• Strong proficiency in Microsoft Excel and data querying.

Responsibilities

• Support leadership with business analysis across various operational areas.
• Partner with stakeholders to identify process improvement areas.
• Develop analyses and documentation for stakeholders.
• Create reports and KPIs for booked positions.
• Assist with financial templates for cost-saving initiatives.
• Enhance existing KPIs and metrics.

Skills

Microsoft Excel

Business Analytics

Data Visualization (Tableau, Power BI)

Financial Modeling

Communication Skills

Education

Bachelor's Degree in Finance, Accounting, Economics

Tools

Oracle

SQL Server

PowerPoint

Job description

Job Summary

• Responsible for supporting leadership with end-to-end business analysis for all areas under Commercial Operations including Onboard Revenue, Air Operations, Casino Operations, Gift Shop, Port Operations, Shore Excursions, Spa, etc.
• Identify business areas that can be improved to increase efficiency and strengthen business processes.

Position Responsibilities

• Partner with internal stakeholders across business units to develop a solid understanding of their teams and day-to-day operations in order to identify and lead process improvement/incremental revenue initiatives.
• Develop analyses and documentation in a way that can be easily consumed by all stakeholders.
• Develop a set of reports and KPIs that provide insight into future booked positions and use this data to take proactive steps to maximize net revenue.
• Develop accurate data models with historical information for each business unit with metrics including guest participation, gross revenue, cost of sale, net revenue.
• Assist with creating a standardized proforma financial template that can be used by Commercial Operations stakeholders to present cost‑saving/revenue incremental initiatives.
• Partner with operating teams and Enterprise Analytics to enhance existing KPIs, operating and financial metrics.
• Assess existing pricing strategies across the teams to develop comprehensive pricing matrices.
• Enhance reporting to track the impact of price adjustments.
• Develop meaningful relationships with partners for optimized collaboration and respond to questions and concerns from managers and executives with supporting research and recommendations.
• Perform other duties as needed.

Knowledge & Experience

• Education: Bachelor's Degree in Finance, Accounting, Economics or related discipline, or a combination of relevant experience and education.
• Experience:
  • Minimum of 2 years in a business analytics role for a large organization.
  • Experience interacting with senior leadership in various departments across the organization.
  • Experience building financial models, creating visualizations, handling large datasets.

Knowledge & Skills

• Proficient in Microsoft Excel with data querying skills.
• Strong proficiency with PowerPoint; experience with Hyperion Essbase and Oracle financial systems is also preferred.
• Self-starter, highly analytical and detail-oriented without losing sight of the big picture.
• Strong work ethic, ability to work independently as well as with different team members across the entire organization; organized, strong verbal and written communication skills.
• Results oriented.
• Able to effectively multitask and work under pressure.
• Proven ability to manage projects and user testing.
• Proficient with data visualization tools like Tableau and Power BI.
• Database management software such as Oracle and SQL Server is preferred.
• Well versed with Microsoft Visio or similar graphic application to develop simplified process flows and present process changes.

EQUAL OPPORTUNITY EMPLOYER: It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.