Americas Software & Internet Accounts Leader

Arcadis; Columbus (OH); On-site; USD 186,000 - 214,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K

Paid parental leave

Tuition reimbursement

Wellbeing benefits

Job summary

Arcadis is seeking an Account Leader in the Software & Internet sector to manage client experience, drive growth across an existing portfolio, and ensure portfolio margins meet targets. You will build long-term client relationships and lead a multi-disciplinary team to deliver design, engineering, and consultancy services across data centers, offices, and logistics facilities.

The role requires strong commercial acumen, cross-functional leadership, and a track record of expanding services within

Qualifications

• Demonstrated experience managing accounts or projects within professional services.
• Proven ability to grow client relationships and cross-sell services.
• Strong forecasting, pipeline management, and resource coordination skills.

Responsibilities

• Drive organic growth within Software & Internet client portfolio through performance oversight.
• Increase share of wallet by expanding existing service offerings.
• Own client experience, satisfaction, retention, and escalation management.

Skills

Account management

Client growth

Forecasting

Relationship building

Leadership

Communication

Education

Bachelor's degree in business or related field

Job description

Arcadis is seeking an Account Leader in the Software & Internet sector to manage client experience, drive growth across an existing portfolio, and ensure portfolio margins meet targets. You will build long-term client relationships and lead a multi-disciplinary team to deliver design, engineering, and consultancy services across data centers, offices, and logistics facilities.

The role requires strong commercial acumen, cross-functional leadership, and a track record of expanding services within