Americas Renewals Lead — Revenue & Retention

Cousera Internal Rehire Job Board; Denver (CO); Hybrid; USD 133,000 - 166,000; Full time

Job summary

Coursera in Denver is seeking a Senior Manager, Renewals for the Americas to lead a team of Renewals professionals, driving high retention and recurring revenue. This role reports to the VP of Global Renewals and collaborates with Sales, Customer Success, Legal, and Deal Desk.

This is a hybrid role based in our Denver office. You will own renewal execution strategy, partner with Field Sales, Customer Success, and Account Executives, and help scale GTM partnerships to deliver predictable revenue.

Qualifications

• 3+ years of direct people management in SaaS or B2B software renewals.
• Experience with SaaS recurring revenue models and Go-To-Market strategy.
• Ability to manage stakeholders across Legal, Deal Desk, Customer Success, and executive leadership.

Responsibilities

• Lead, coach, and inspire Renewals professionals through coaching, mentorship, and performance management.
• Own renewal execution strategy across your region, ensuring target attainment and customer retention metrics.
• Build collaborative relationships with Deal Desk and Legal to streamline contract terms and shorten deal cycles.

Skills

People management

SaaS renewals

Go-To-Market strategy

Cross-functional collaboration

Leadership

Job description

Coursera in Denver is seeking a Senior Manager, Renewals for the Americas to lead a team of Renewals professionals, driving high retention and recurring revenue. This role reports to the VP of Global Renewals and collaborates with Sales, Customer Success, Legal, and Deal Desk.

This is a hybrid role based in our Denver office. You will own renewal execution strategy, partner with Field Sales, Customer Success, and Account Executives, and help scale GTM partnerships to deliver predictable revenue.