Amenity Services Coordinator - OnSite

BETA Systems International; Washington (District of Columbia); On-site; USD 65,000 - 85,000; Full time

Job summary

BETA Systems International is seeking an Amenity Services Coordinator to support the planning and day-to-day coordination of shared amenities in a federal office building in Washington, DC. The role includes coordinating conference spaces, AV support, and event logistics.

Core responsibilities involve evaluating spaces, scheduling use, and developing user guidance while ensuring security clearance requirements are met.

Qualifications

• Bachelor's degree required.
• 4 years of logistics, tenant services, concierge, AV and technology support, or workplace services experience.
• Experience coordinating multiple service providers on time-sensitive requests.
• Strong documentation and customer service skills.
• Working familiarity with conference room and event scheduling systems.
• Ability to pass a federal security investigation for unescorted building access.

Responsibilities

• Evaluate amenity spaces and collect requirements from building ownership and tenants.
• Provide AV, technology, and concierge support for conferences, meetings, and events.
• Coordinate and schedule use of shared conference rooms, hearing room, and auditorium.
• Monitor demand and capacity for amenity spaces on an ongoing basis.
• Develop service descriptions, procedures, and tenant-facing guidance for amenity use.
• Support development of performance measures for amenity services.

Skills

Customer service

Communication

Time management

Education

Bachelor's degree

Tools

Conference room scheduling systems

Audiovisual equipment

Job description

This position is contingent upon contract award. Hiring for this position will proceed only if BGMG receives the award.

Position Summary

The Amenity Services Coordinator supports the planning and day‑to‑day coordination of shared amenities in a federal office building, including conference and meeting spaces, audio/visual support, and building event logistics.

Key Responsibilities

• Evaluate amenity spaces and services and collect requirements from building ownership and tenants
• Provide audio/visual, technology, and concierge support for conferences, meetings, and events
• Coordinate and schedule use of shared conference rooms, the hearing room, and the auditorium
• Monitor demand and capacity for shared amenity spaces on an ongoing basis
• Develop service descriptions, procedures, and tenant‑facing guidance for amenity use
• Support development of performance measures for amenity services

Required Qualifications

• Bachelor's degree, from an accredited institution
• 4 years of logistics, tenant services, concierge, audio/visual and technology support, or workplace services experience
• Experience coordinating multiple service providers on time‑sensitive requests
• Strong documentation and customer service skills
• Working familiarity with conference room and event scheduling systems
• Ability to pass a federal security investigation for unescorted building access

Location: Washington, DC 20548 (onsite presence required)

Schedule: Core business hours, Monday through Friday, excluding federal holidays

Employment Type: Full-time, contingent upon contract award

Security: Selected candidate must pass a security investigation for unescorted building access; an existing federal clearance may be submitted for review in place of a new investigation