Amenity Services Coordinator

The Building People; Washington (District of Columbia); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical & Rx

Dental

Vision

Flexible Spending Accounts

401(k) Retirement Plan

Life Insurance/AD&D

Long Term Disability and Short-Term

Paid Time Off

Holiday Pay

Job summary

The Building People, LLC is seeking an Amenity Services Coordinator to support planning, integration, and customer coordination of amenities for building occupants. Responsibilities include evaluating spaces, coordinating AV and tech enhancements, and managing schedules across multiple providers.

Requirements include four years in logistics or related support, strong documentation, and excellent customer service. Some telework may be required based on client needs and government screening.”

Qualifications

• Four years of logistics, tenant services, concierge, AV & technology, workplace services support.
• Experience coordinating multiple organizations and time-sensitive actions.
• Strong documentation and customer service skills.

Responsibilities

• Evaluate amenity spaces and services; collect requirements from owner and tenants; recommend improvements for shared conference and meeting spaces, including AV and tech enhancements.
• Provide audio/visual, technology and concierge support for conferences, meetings, events, and forums; integrate services from multiple providers.
• Coordinate and schedule the use of building amenities and shared spaces with other representatives or service providers; manage multiple conference rooms and spaces.
• Oversee continual demand and capacity analysis.
• Develop service descriptions, procedures, and tenant guidance.
• Develop performance measures for amenity services.

Skills

Logistics coordination

Tenant services

A/V & technology

Customer service

Job description

The Building People, LLC, has a position open for a full-time Amenity Services Coordinator. The incumbent will be responsible for supporting the planning, integration, and customer coordination of services and amenities used by building occupants.

Responsibilities:

Tasks will include but are not limited to:

• Evaluating amenity spaces and services, collecting requirements from owner and tenants through a structured and collaborative process, and making recommendations for improving and optimizing shared conference and meeting spaces, including audio/visual and technology solution enhancements
• Providing audio/visual, technology and concierge support for conferences, meetings, events, and forums, integrating services from across multiple providers
• Coordinating and scheduling through other representatives and/or service providers the use of building amenities and shared spaces, including but limited to multiple shared conference rooms, the hearing room, and the auditorium.
• Overseeing continual demand and capacity analysis
• Developing service descriptions, procedures, and tenant guidance
• Developing performance measures for amenity services

Required Experience & Skills

• Four years of logistics, tenant services, concierge, a/v & technology, workplace services support.
• Experience coordinating multiple organizations and time-sensitive actions.
• Strong documentation and customer service skills.

*Salary offered will be commensurate with the candidate's experience, qualifications, and certifications.

*Our positions may require a background screening and clearance directly from the Government.

*Please note that telework arrangements are subject to change based on customer requirements.

ADDITIONAL INFORMATION

Competitive benefits for eligible employees include:

• Medical & Rx
• Dental
• Vision
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Life Insurance/AD&D
• Long Term Disability and Short-Term Disability
• Paid Time Off
• Holiday Pay

All positions require a background check after acceptance of our offer. The selected candidate will be eligible to begin employment before the background check has been finalized. However, continued employment will be contingent upon the results of your reference/background check from The Building People, LLC. Your position may require special credentialing, clearance, and access as a condition of employment. In the event the government or client does not sponsor or approve your clearance, it may result in termination of your employment.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

For more information, view the EEO is the Law Poster and Pay Transparency Statement.