Ambulatory Support Coordinator II: Scheduling

University of Southern California; Los Angeles (CA); On-site; USD 34,440 - 54,676; Full time

Job summary

A leading educational institution in Los Angeles is seeking a Support Coordinator II to facilitate outpatient operational flow and ensure patient satisfaction. The role involves coordinating appointments, providing customer service, and managing clerical functions. Applicants should possess strong communication skills, a high school diploma, and ideally have prior experience in a medical setting. The position offers competitive hourly rates and a collaborative work environment.

Qualifications

• Demonstrated ability in customer service, intake and scheduling.
• Excellent communication skills in English.
• Ability to work independently and in a team.

Responsibilities

• Coordinate multiple appointments with various clinical services.
• Provide courteous interactions with patients and caregivers.
• Assist Support Coordinator I with complex customer service issues.

Skills

Customer service

Intake and scheduling

Communication skills

Flexibility and enthusiasm

Knowledge of insurance plans

Education

High School or equivalent

Bachelor’s Degree in a related field

Tools

Microsoft Outlook

GE Centricity Business

Cerner

Job description

A leading educational institution in Los Angeles is seeking a Support Coordinator II to facilitate outpatient operational flow and ensure patient satisfaction. The role involves coordinating appointments, providing customer service, and managing clerical functions. Applicants should possess strong communication skills, a high school diploma, and ideally have prior experience in a medical setting. The position offers competitive hourly rates and a collaborative work environment.