Ambulatory Services Specialist: Patient Access & Billing

Texas Health Institute; Webster, Northern (TX, KY); Hybrid; USD 28,000 - 50,000; Full time

Benefits offered by this job

Benefits package

Equity stock plan

401k plan

Job summary

Kelsey-Seybold Clinic is hiring at one of our Houston locations within the Optum family. Join a nationally recognized multi-specialty clinic with 900+ providers across 65 specialties, delivering coordinated care and strong patient outcomes.

The role combines patient service, scheduling, and clerical duties. Requires EMR experience, solid MS Office skills, and fluent English. Competitive benefits and career development opportunities are available.

Qualifications

• High School diploma or GED.
• 2+ years of medical office experience with customer service, cash handling, patient registration, appointment scheduling, medical billing, and experience in answering a multi-line telephone system, OR 1+ years of KSC experience as an Ambulatory Service Representative II.
• EMR experience.
• Proven solid computer skills and knowledge of MS Office applications (Word, Excel, PowerPoint) and web/Internet.
• Demonstrated familiarity with medical terminology.
• Proven excellent customer service skills in person and over the telephone.
• Fluent in English, verbal and written.

Responsibilities

• Performs detailed job requirements of a financial reviewer, patient service representative, PBX operator, appointments clerk and/or medical records clerk.
• Will perform other duties as assigned by the site manager.

Skills

Customer service

EMR experience

Microsoft Office

Medical terminology

English fluency

Phone system

Multi-line phone system

Tools

Epic

Job description

Kelsey-Seybold Clinic is hiring at one of our Houston locations within the Optum family. Join a nationally recognized multi-specialty clinic with 900+ providers across 65 specialties, delivering coordinated care and strong patient outcomes.

The role combines patient service, scheduling, and clerical duties. Requires EMR experience, solid MS Office skills, and fluent English. Competitive benefits and career development opportunities are available.