Ambulatory Patient Services Rep (Part-Time)

Hugh Chatham Health, Inc.; Green Bay (WI); On-site; USD 27,000 - 41,000; Part time

Benefits offered by this job

Paid Time Off

Health benefits

Flexible Spending Accounts

Retirement plan

Job summary

Aurora BayCare in Green Bay, WI is seeking a Patient Service Representative to join the Internal Medicine ambulatory care team. This part-time role supports providers, connects with patients, and helps ensure a seamless, compassionate experience for every visit.

Schedule rotates with two weeks of shifts; typical hours are mornings and afternoons, 20 hours per week. Ideal candidates have 1–2 years of customer service experience and strong communication in a team setting.

Qualifications

• High school diploma or equivalent.
• 1–2 years of customer service experience.
• Experience handling difficult callers/patients.

Responsibilities

• Provides efficient, high-quality service to patients arriving for appointments or requesting information.
• Supports scheduling, billing information, referrals, and test results as needed.
• Maintains accurate and timely medical records and coordinates with care teams.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or equivalent

Job description

Aurora BayCare in Green Bay, WI is seeking a Patient Service Representative to join the Internal Medicine ambulatory care team. This part-time role supports providers, connects with patients, and helps ensure a seamless, compassionate experience for every visit.

Schedule rotates with two weeks of shifts; typical hours are mornings and afternoons, 20 hours per week. Ideal candidates have 1–2 years of customer service experience and strong communication in a team setting.